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Color Set
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67 726 Comentarios de clientes verificados |
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Great Hair ColourReally enjoy my colour, Thank-you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love my color so much!It's perfect, thank you:) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Enfin la couleur idéale !Je retrouve ma couleur d'origine avec un petit reflet doré, naturelle et qui tient vraiment dans le temps. Packaging vraiment sympa, j'adore. Service client top :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Darkest Brown (red mahogny)Love the color! Didn't cover resistant Grey. Super shiny, store bought color does a better job of covering Grey hair. Just not as shiny as ecolor 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the productBut not my color… will continue to order, but would like to alter the hue. The coppery tone is too red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodColour was amended to not be as red but actually feels redder. Coverage wasn’t as good this time either. Placing my account on hold for the time being 😫 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwfulI followed all the steps on creating my colour, my hair never even changed with the colour then I used the lightening kit with toner as directed. My hair is green/yellow!! It looks awful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jess! We are sorry to hear your colour didn't meet your expectations. Please check your emails, we just got back to you. |
Color not as statedI requested a medium brown color that would tone down the red sheen. The color was medium to dark brown and has a red sheen. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Nope!While the product was easy to use, the color was SO wrong. I have had vibrant red hair, and sent two pictures. Thank goodness I did a strand test. The result was a dull and lifeless reddish blonde, not the vibrant red color that showed in the picture. I am not willing to try new formulas by mail, as I just don't want to be bothered with the hassle of multiple attempts before it's right. Sorry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ExpensiveI found the coloring system way too expensive. I did not feel that the color lasted any better/longer that store bought brands. Therefore, I am cancelling my membership at this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |