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Color Set
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67 709 Comentarios de clientes verificados |
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Was black on blackBlack and black are not custom colors. Unreal. I look stupid. Was supposed to be soft black and something to give me blue ish tone for ends. What happened. I have zero time with my brothers wedding to do anything about it. Also I never got my first box so how on earth could I change a look I never tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochelle - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not for meI did not like this product and do not wish to buy any further products. DO NOT SEND ANY FURTHER ORDERS AND DO NOT TAKE ANY FURTHER MONIES FROM MY ACCOUNT AS AUTOMATIC PAYMENT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
orangeI ordered a dark blonde and it dyed my hair orange. it's great quality but my color is awful. I'm hesitant about ordering again simply because the color was so off compared to what I wanted. Also it isn't very "full coverage" my original color still shows through in some spots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We apologize that your most recent order did not turn out as you expected. Your colorist has reviewed your comments and adjusted the formulation and/or instructions for your next hair color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Orangey not ashMy hair turned out the opposite of ash and I look like an orangutan. Wanted medium brown and if anything I have light orange brown. Disgusting. Never treated hair before this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
not happytoo dark and expensive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoseldie - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
ColorMy color is GREAT !! I love it.. better than anything I have tried. I am adjusting my color with my colorist because I have extremely stubborn grays. For a first time use, its fantastic. I cannot wait until the results of my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great diy hair colorthe product is salon quality and the kit makes it very easy and convenient to use at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great match!This is amazingly accurate! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UniqueThis truly is amazing. The colourist listens to every query and adjusts if needed. I love the colour my hair is now! It's consistent, easy to use, affordable and comes beautifully arranged. Very happy!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingThe richness of the color and the coverage is amazing. I am so excited this product has entered my life and will never use another product to color my hair!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |