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Color Set
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67 726 Comentarios de clientes verificados |
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Hair Color is Perfect!I used eSalon's hair color for the first time about a week and a half ago. I love the color and it seems to be holding its color. I got mixed up when I got in the shower and didn't put the rest of the color in to get the suds going, but it worked fine anyway. If I have one suggestion or slight concern is the conditioner does not make my hair feel as silky as my over the counter one I have purchased. Also, the store-bought one has a nice tube of conditioner that lasts much longer that the hair color and I have several tubes still to use. I would suggest that eSalon consider putting at least a small "tube" with a cap and a small shampoo "tube" with a cap in their package. I ended up throwing the small containers that I had to tear open away since I didn't have anything to put them in. I would also suggest that they create a smaller and slightly cheaper color package for us with very short hair. It's a big waste to throw all that good dye away. I may keep some old bottles to split what is sent to me in half and then only get the product every 3 months. So I hope eSalon considers a possible smaller size package. But I do love the color so far. I look forward to my next order and hopefully it will be the same. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color good but still turned goldvafter 2 weeks.I was very pleased initially with the color and texture of my hair. I applied exactly as instructions stated. However, after 2 weeks the color has become yellow gold. My sister is using this product, same color, and hers has held up better. She appled to whole head rather than roots first. It's also her second application. I am going to need product sooner than the 6 weeks I initially requested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Color!!I loved the ability to tailor my own color, and the fact that the ingredients are of high quality. I just wish the prices were a bit lower! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PrettyReally pretty color looked two toned not just a flat color. Gray cover was average starting seeing greys two to three weeks in... I wanted to try tinted love in between colorings ,but was out of stock which is a bummer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happy!After a color change, the results are still the same. Very dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJojo - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I didn't like the color you sent me don't send anymore dislike productDon't like product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
I should have done the strand test, but I did't and paid the price.I didn't and chunks of hair fell out and a snarl fused together and fell out the next day This product is not for me. please cancel my membership and any future orders Thank you, Thyera B 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThyera - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
fades quicklyI love my color when it's new. But the fading is fast and furious. I use only shampoos without sulfates. I've tried several and the fading is the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Dye is really harsh.Makes my head itch and stains my head much longer than other dyes. and also need to pull through the rest of my hair for longer time despite recommended instructions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Greys Go Bye Bye, but too GoldI am 40 years old, I have white course Grey's coming through which are very hard to color. I would give this color product 5 stars for grey coverage, but I would give the actual color 4 stars, it was very close to my request but too gold red. I would give the condition 2 stars because I had to treat it with a deep mask to get out the tangles. Overall, 3 star experience so far. I love that the stylist will work with you to get the right color and you can send messages to her. Great personal attention for an online stylist and the price is very reasonable. Even my local stylist had gotten it too red once, it happens, but she could tone it down right away, which I couldn't do with this product. I wish I could load a photo of my hair to share with others, or see others before and after photos. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We apologize that your hair color turned out warmer than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |