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Color Set
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67 726 Comentarios de clientes verificados |
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AwesomeWish my color was more purple.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Made my hair oily but also dryI was super pumped when my order was delivered very fast. Once I mixed the color together it was the perfect color I wanted so I was even more happy only until it came to rinsing the color out. I used the pre packaged shampoo and conditioner but my hair still felt like there was massive color in it. I ended up using my personal shampoo and conditioner and thankfully that washed the excess color out. The problem wasn't over because my hair has the weirdest texture now. Some places my hair feels slimy but other parts I'm afraid to touch because it is so dry. I'm not much of a fan of this personalized hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We’re sorry that you were unhappy with the feeling of your hair and that it left your hair with a strange texture. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
HateTerrible color. Asking for my money back and/or a replacement color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We are sorry you didn't have a great experience with our color. It looks like one of our associates was able to get in contact with you and process a refund, per our Satisfaction Guarantee. We are glad we were able to help. |
Not trustable company, a scamI have tried to leave a review several times each time it would erase itself. In June I slpurged and ordered the hair dye. And within a week the grays on the mid line of my head and sides of my face returned. I e-mailed a complaint because it's supposed to be a 100 % guarantee. And asked them to rectify the situation. If not i no longer wanted their product I gave them a month to do it. I never heard from them til i was looking at my bank account and it was showing a -127$. It was do to them taking money out for an order I didn't want. I begged them to fix the situation even give me the amount for the hair dye so i had some money to buy my grandchild who lives with me and I support us on SSI. They would not do nothing. $127 for a hair dye ridiculous. Then I figured I might as well yous the hair dye. Chunks of my hair fell out in the shower I have a balled spot now. I strongly suggest no one uses their product. And please watch your bank accounts with this scamming company. Do you know how sad I was not to be able to buy my 3 year old grandchild a b-day present due to this company without a conscious. If my hair does not grow back they will be sued. I doubt they will post this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We apologize for the confusion regarding your account. We see you've been in touch with one of our associates and received a full refund for this order per our 100% satisfaction guarantee. We are glad we could help! |
Love the colorLoved the color, I also love that every thing is mixed for you and all the extra little things in your box like stain guard and stain remover. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The BEST!Fabulous...has eliminated the horrible itch to my scalp I have been dealing with in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful Color !From the moment i opened the box I was impressed. The bottle and instructions were personalized just for me. The packaging was neat and contained everything I needed to get the job done, even extra gloves. the stain guard was helpful as well as the remover for the areas I did not apply the guard to. The shampoo and conditioner were ample and left my hair feeling soft and silky. My color turned out beautiful, salon professional ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New Look!I waited until after my official retirement date before I colored my hair. I wanted a "new" me heading into my new life in retirement from an old career into a new consulting career. I am pleased with the results because it looks so NATURAL!! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI was quite skeptical, but was so very pleased. The color was perfect, the instructions were great and my hair came out great. I'm sold. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Got the color right!Used Clairol Nice'N Easy for nearly 20 years till they changed the formulas and I suddenly was dark ash blonde instead of medium neutral blonde. After a little discussion I was blessed with a nice neutral blonde color that I really like and my friends are very complimentary of. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |