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Color Set
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67 726 Comentarios de clientes verificados |
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Really love itAt first I didn't know what to expect. But the way that took their time to ask questions even wanting a picture. Was very impressive to me. I got the color I requested. Their products are wonderful. So glad I found this this on line site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair feels soft and healthyI've been using esaloon custom hair color for about 7 months now. My hair feels soft and healthy and the color looks very natural. I love the fact that I can tweak the color with my color professional on line, or change the dates so easily on the auto shipment. Thank you esaloon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rainbow of colorsI'm so impressed with the personalization and quality of products. The gray coverage is the BEST! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorLooks like I want to a salon. Get lots of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not exactly the color I was hoping for.Love that it comes to you door but... I think I can pick my own color more accurately. Have a nice day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
great colorI have never had comments about my color from strangers before using salon. Now several people have stopped me and made positive remarks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HighlightsI sent an email to you guys months ago asking if y'all made anything like that At the time someone from your company told me no and I told them that it was a shame Then 4 or 5 months later could have been longer then way-lah there it was and since I am the one who planted the idea then I should be compensated for it I still have the email for proof so please pass this on to a supervisor and I will be waiting on your response Thank You 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really nice colourSlightly lighter for the summer . Still find that the grey temple hair doesn't cover though which is disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
The color is not special at allColor is a bit too blond. My hair has suffered a lot from your product. It is very dry and looks really unhealthy since the treatment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine- We’re sorry to hear that your color came out lighter than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Not enoughI have always received 2 bottles in the past (1 for roots and 1 for the rest). This time I got 1 bottle which was not enough for my whole head. The color is darker than I like and not red enough. I am planning to cancel my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |