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Color Set
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67 642 Comentarios de clientes verificados |
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Liked productI liked the product and how simple everything was. I didn't get the results I was expecting for the first color session. However they immediatly credited my account and I was able to get an updated color in the mail 2 days later. The customer service was amazing. I still feel like it isn't as dark as I wanted but my hair has natural red tone so I feel like that is part of my issue. But I feel like the overall quality is really good and the customer service was top notch. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Individuelles ColorsetIch habe gestern erstmalig das auf meine Haarfarbe abgestimmte Colorset benutzt und bin mehr als begeistert. Ich habe es mir für den nachwachsenden Grauansatz bestellt und mischen lassen. Meine Erwartungen sind übertroffen worden. Die Farbe harmoniert bestens mit dem Blondton der Haare, sie glänzen wundervoll und das Auftragen war super erklärt und einfach. Ich habe mich anfangs gar nicht herangetraut da ich schon einige Pleiten erlebt habe mit orangenem Farbton oder zu gelbstichig. Ich bin einfach nur begeistert und kann so den teuren Friseurbesuch hinauszögern. Danke auch für den netten Kontakt mit Katharina und dem guten Service. Weiter so.... 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair ColourReally enjoy my colour, Thank-you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love my color so much!It's perfect, thank you:) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Enfin la couleur idéale !Je retrouve ma couleur d'origine avec un petit reflet doré, naturelle et qui tient vraiment dans le temps. Packaging vraiment sympa, j'adore. Service client top :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Darkest Brown (red mahogny)Love the color! Didn't cover resistant Grey. Super shiny, store bought color does a better job of covering Grey hair. Just not as shiny as ecolor 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the productBut not my color… will continue to order, but would like to alter the hue. The coppery tone is too red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodColour was amended to not be as red but actually feels redder. Coverage wasn’t as good this time either. Placing my account on hold for the time being 😫 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwfulI followed all the steps on creating my colour, my hair never even changed with the colour then I used the lightening kit with toner as directed. My hair is green/yellow!! It looks awful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jess! We are sorry to hear your colour didn't meet your expectations. Please check your emails, we just got back to you. |
Color not as statedI requested a medium brown color that would tone down the red sheen. The color was medium to dark brown and has a red sheen. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |