67 642 Comentarios de clientes verificados |
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ColorationImpossible à évaluer, le flacon couleur a coulé dans le colis, je ne peux donc pas utiliser le produit. J’aimerais beaucoup que le service client me réponde car je n’ai pas pu faire ma couleur. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandrine Q. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que votre commande soit endommagée. Nous sommes revenus vers vous par email afin de vous aider au mieux. Veuillez vérifier vos emails pour plus d'information. |
Not the outcome I expected.Left my hair reddish I even left the color on longer as it takes longer for my hair to pick up color. Used toner and it only took out the brassiness but not the red overtones. Trying to D/C future product and it only allows me to postpone on stop all future orders. The product was good value for the price and was packaged very nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was too lightI originally requested a dark brunette, but the colorist told me that I need to start light first. So I did, but the color has faded so fast and I need to color it again after 2 weeks 😩 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShawn - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Very goodMy first delivery and did not disappoint. Very well packaged and labelled with good instructions. Easy to use and amount was great for my hair length. Extremely good coverage and now shall not be using anything else now as the colour and ease of use was excellent. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Best colour everI’ve tried loads of box dyes over the years but the one that I get from e salon is by far superior it lasts and is a perfect match thank you I’m staying. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Couleur en adéquation avec ma demandeCe mois ci j’ai demandé un réajustement de la teinte afin de faire plus cuivré mais avec moins de reflets rouges. Pari réussi le coloriste a parfaitement réalisé ma couleur sur mesure. Merci je recommande 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Très bienCertes plus cher qu'une coloration maison mais la qualité est au rendez vous. Les cheveux sont doux et brillants après chaque coloration 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Jolie couleurJolie couleur, très pratique d'utilisation, cheveux doux et brillants 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love this!!I had my hair dyed at a salon a few months ago and I wasn't thrilled with the color. I was a bright copper orange and was looking to have a more natural, copper color. I was super nervous when the dye was on my hair because the color looked way off. Once I rinsed it and got out of the shower, I couldn't believe how beautiful the color was. It's perfect!! I'll definitely be using esalon again for dying my hair instead of spending a ton of money at the salon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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TopColoration au top , assez de produits pour les cheveux long et recouvre 100% des cheveux blanc , habituellement quand je fais une coloration même sans ammoniaque je perd plus mais cheveux et la nickel 👌🏻 Satisfaite , je recommande ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |