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Color Set
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67 726 Comentarios de clientes verificados |
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Not what I expectedI was so looking forward to using this product . . . . to say the least it was a disaster! The whole process was messy, time consuming, stunk, and the results were not at all what I was hoping they would be. My hair was intended to be a dark golden blonde. I now have the color of dirty river water. It made a total mess of my long hair to the point where I've had to literally soak my head in conditioners and masks to help overcome the dryness. I've never had this many issues with coloring my hair before; never had to deal with the aftermath of expensive conditioners either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color washed right outThe color would have been correct for what I ordered. However, the color washed right out. The roots, since they were darker than the ends, stayed a bit longer. Did not last 10 washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
TERRIBLE EXPERIENCEI'm extremely disappointed with how this turned out!! Immediately when I received the box, I opened it only to find out that one of the bottles had leaked out into the plastic container. I still decided to move forward, which was a huge mistake. I was looking forward to this since I'm a professional and can't stand the amount of time it takes going to the salon, let alone the cost. I asked for an ashy blonde color, my roots ended up bright orange and the remainder of my hair turned a blonde / green color - my ends were green!! I ended up having to go into the salon and sitting there for 3 hours. $300 later, they were able to somewhat fix it. It was a terrible experience, I'm extremely dissatisfied. Michelle Becker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Covered My Gray!My color was easy to use, less irritating on my scalp than other at-home color, and completely covered my resistant gray! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI got a perfect coverage. Thought it would be harder but it is so easy. Grey hair is gone and I got a new vibrant colour. Don't be afraid, you got this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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..hair color ...Great color. Matches my hair color perfectly. Covers up grays well leaving my hair healthy looking.! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!After having my children my true hair color turned very blah. I have asked for a rejuvenation of my color many times from salons but they were never able to help with the color they applied. What I received from esalon was the exact color I wanted. I truly appreciate you giving me back the hair of my youth! I get so many compliments on my color now. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best coloringI love this product. The color hides my gray longer than any other color I have used!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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e-Salon servicesI love my color, looks so natural. love having a professional colorist, make my own color and have it delivered to my home, so convenient and great results. Thank you e-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon quality results at homeSince the grey has started to appear, I've only trusted salons to colour my hair so I was apprehensive about trying to colour my hair at home. The kit arrived and I was impressed by the quality of the packaging and the thought that had gone into the contents, everything I needed was there! I asked my daughter to help as I had to colour my hair in two steps: first the grey roots then the rest. I needn't have worried - it was really easy. The results were impressive too, my hair has natural looking high and low lights and the grey has completely gone! One thing I noticed, there wasn't any of that lingering home colourant smell you get, the one that follows you round for a couple of days. I'm very happy with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |