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Color to brassyI was so looking forward to getting a nice, rich, all over color using the esalon formulated hair color. But this was not the case. I followed directions and instead of a dark blonde cool beige, I ended up with more of a strawberry blonde color. Unhappy and not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlee- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
MehThe instructions were very clear and the application went fine, but the color is nothing like I wanted or like the picture looked. The color I got was supposed to be a violet/ash brown color, but it turned out just plain golden brown like my hair always looks. And also my greys were not completely covered, they are a little less noticeable, but they are still there. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and reach out to you regarding your next order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love itLove it. Long lasting,great shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeBest shade of color ever!! Don't change a thing. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I have been using this product for awhile and love the convenience of home coloring and saving lots of money as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Give it a tryI've tried most every brand of hair color that I've been aware of. I do like this one the best of all. It isn't drying and the color isn't flat but comes out looking like natural color. I'm 80 years old and don't want to look like a fake doll...this color is believable and leaves my hair looking alive. It gives the impression of thicker hair also. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my eSalon stylistMy first order was perfect in every way ~~ except my friends and I all agreed the big change was not me. So I called for help and my stylist took plenty of time to hear my ideas and then worked on a better shade. I liked it much better and now my next order has the fine tuning that was expected. My 5 star rating is based on the flexibility of the program, the stylists, and the super quality of the color. Let's not forget the great price also!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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eSalon Nailed It!I wanted to add some red for Fall, so my colorist sent a gloss with my order! It was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Its saving me > $100/monthYes, that's right! 5 months ago, my stylist informed me that "she got a raise" - she explained, that I would pay my normal fee of $130 this time but next time it would cost me $147 - tack on a $10 tip and it will now cost me $157 ------- I have my hair done every 5 weeks!!! I'm done!!! I saw an add for esalon and decided to try it. O_M_G! The color was perfect, instructions were easy to follow, the kit included gloves, shampoo, conditioner, and wipes to prevent/remove color on the skin during application. All for $20 and an hour of my time. With my savings, I ordered additional items to aid in application: mixing bowl, brush, cape. Never again will I pay outrageous salon fees. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this haircolorMy hair has been so soft and shiny. This color is so easy to use and I love the personalized instructions. My hair stylist noticed a huge difference.. she asked me where I got it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |