67 726 Comentarios de clientes verificados |
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They listen!I asked for a color adjustment and my colorist did an amazing job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality hair colorThis was easy to use covered my gray & dark roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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5 Star ReviewI have just received my second custom made order of hair color. I absolutely love the first hair color package, so no change for me this time. Plus, I find that it lasts longer than store bought colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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way to darkNo glide, just black. Suppose to be dark brown. Not happy looking like a witch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too redI received my first kit and tried it. Too much red. So I let them know and they sent me one for free which was very nice! But the 2nd one was again too red. I was trying to go for a darker blonde or light brown. This was auburn. So I gave up. Great idea but it’s too hard to get the right color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re so sorry to hear that you were disappointed by the results of your color application. One of our Certified Colorists will be reaching out to work on adjusting your formulation, and getting you the color you were dreaming of. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color-- absolutely NO staying powerThis color was the dream-- at first. The shade was perfect, the application was easy, and it came in a timely manner. But after washing my hair only 3 times (with color-care shampoo), the color was mostly washed out. I canceled immediately. I really wish this could have worked out, but I can't afford to dye my hair weekly (nor would my hair survive the trauma). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to get you better coverage! We have reached out to you via email with next steps, so that our Certified Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Superb!!!!!!I have had nightmare experiences with my hair. Its grey blonde. I tried this and its perfect. Im in heaven. Its exactly what I want and it looks so natural. Thanks so much Paul my e stylist xxxxx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just for meI love this hair color! Especially that it's made just for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich color, stays that way.I have not experienced the fading of my eSalon products as I have with other home products and salon coloring. Beautiful color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love customizingLove being able to customize my color at any time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |