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Color changeThe first time I ordered the color was definetly not a match. They sent me a replacement for free plus an additional bottle of color. This color was a better match. The only complaint is I wish they had sent two boxes of gloves (one for this time and one for the next time). Other than that it’s a great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Can't review - didn't receive itBe careful to order when you live in Europe, orders are sent without tracking number. I didn't receive the last two orders so have cancelled my automatic plan. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMB0416 - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
You should be ashamed of yourselvesThis color was about as far from ash as it gets. It was a warm reddish orange: which is exactly what I explicitly stated I did not want. Had to spend over $200 on color correction. This product is a total rip off. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom Color ChangeI requested a change (more red) to my current color and absolutely LOVE the shade I was sent. Adding red can be tricky but the new custom color blends perfectly with the darker shade I had before...looks completely natural and so shiny. I could not be more pleased! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!Loved it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Your product is amazing!!!I cannot say enough about my experience with your product. Having always gone to a Salon, that is all I have to compare to, and your product surpasses my Salon experiences! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorI love this hair color!! It is the only one that will color the grey in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorExcellent color!! I absolutely love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchThis hair color is salon quality at a fraction of the price! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Love it...it's easy to use and comes when you request it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |