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Color Set
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67 726 Comentarios de clientes verificados |
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Too darkIt is a nice red color, but still much darker than I desire. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair falling outSince I've been using this product my hair has bee thinning. Now it's falling out. I want to discontinue the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelodee - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery |
So annoyed!!!!!So annoyed. This new packaging is terrible. The top on the bottle of color was so tight neither me or my husband could open it. Rrrrrr..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We are so sorry to hear about the trouble with our packaging. We take our customer's concerns very seriously, and we want to reassure you that we are worked with our team to get this issue resolved. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great But FadedThe color was exactly the vibrant shade of red I've been looking for, but within one week it had faded tremendously. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad Batch?I've been using esalon for about a year, but this time the color didn't seem right going on. Really thick and "greasy" feeling. Could not rinse out no matter how long I let the water run through. I washed again later in the day and still a greasy, heavy feeling. Hate to say, but going to cancel future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorVery pleased with purchase, shade is exactly what I was looking for. Covered up grey and my hair finally matches my eyebrows perfectly! Requested light cool beige brown. This is always a tricky color for me to achieve at home, box colors are always too brassy, and either too dark brown, or too blonde. Trying to mix it myself with other dye brands was difficult to get the right balance of gold and ash tones. I needed to match my virgin roots to previously dyed ends. But this was really easy and painless, and color came out beautiful and even! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair dyeI have always bought off the shelf dye for my hair untill I read an advert for eSalon and decided to give it a go. I would never go back now, the stylists listed to what you ask for and my colour is perfect. Its long lasting and unlike shop bought dye it does not wash out ruining your towels for the next 5 washes. Highly recommend. The shampoo and conditioner leaves my hair in great condition and often get vomments about how shiny it is 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great job changing my color!I requested to bit lighter for my shade and it came out perfectly this time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair colorLove my hair color products. E-Salon is the best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the color!Thank you for your help finding the right color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |