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Fabulous!I have to admit that I was a little taken aback when I got an email informing me that my stylist had made a change to my color. I "thought" that I knew what I was doing. So, ok, fine, go ahead and send what you think I need. Well, needless to say, my stylist, Danielle S. knew exactly what my hair needed!!! The color was easy to apply, I loved the specific directions for roots vs ends. My hair is curly and dry, the other brand of color I had been using took up to 45 minutes to process and only made the ends worse! I was still a little nervous as to what the actual color would turn out to be, but I immediately loved it! And on top of that, I still ( 3 weeks later) get daily compliments on my beautiful red hair. Definitely five stars for eSalon!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love all of your products.Since I have started to use your products my hair has gotten thicker and longer. And before my hair was coming out. that is why I'm still using them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Omg!!!The first color I got scared me it was way too orange for my tastes. I called them up they listened and took notes they sent me out a new color (with violet undertones) and I put it on and I’m in love! Thanks for listening and for the red! Redheads have more fun! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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I love the color!!!The gray coverage is not as long as hoping. Only four weeks until needing something to cover. Looking for something longer lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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because there isn't anything lowerI have never colored my own hair but this sounded really safe. I went thru the multi questions . I have brown / grey hair want dark blond. I got red and bright red. omg. I called and was told that for no extra fee if I emailed pictures they would send me the fix. this was Monday. on Thursday I called to find out when to expect the package. I was told that they had closed my account because they could only darken my hair not lighten it. I asked why no one had sent me a message . she claimed it was sent. I've gone line by line in both in mail and spam and they never sent me anything just two surveys to ask about my experience. I have now spent $12 for a product from walgreens color oops to fix my hair. I would not recommend this site if it sounds too good to be true..... 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No differenceNo difference compared to how I normally color my hair Not the color I wanted..Same color as if were to color my normal way Way over priced for not even coming close to the color I was looking for.Almost seems like took my picture and just matched color to that... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Did not cover grayFollowed directions exactly and have reddish gray roots. Hair is soft and smells lovely but this product does not cover my needs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I LOVE this hair color!The color I truly have dreamed about, exactly!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!Loved my color and my handsome man was the one to color my hair.... perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color, great hair care products!Works great on natural hair! Covers my stubborn grays and the team worked with me to get the color "I" wanted. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |