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Color Set
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67 726 Comentarios de clientes verificados |
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Awesome colorPerfect match with a healthy shine. I will never spend hundreds at the salons like I did in the past. This is wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Products and ConceptI have been using this color now for a couple of years. They always get things right and the color is great. It is not harsh on my hair like some products are and it looks like I had this professionally done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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What a difference! Jan 2018 still in love with ESalon!This hair color is wonderful. The color becomes richer each day after application. I tried the tip of adding water during the last five minutes for the multi dimensional effect....it worked! My hair looks simply amazing and the grey is completely covered and blended in. No more store bought boxed color for me. Happy Hair Here! Still happy hair one year later! I'm a eSalon customer for life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorHowever the bottles was closed so tight I could not get them open with my hands . I had pry open the bottles with a steak knife to get open which could of been dangerous. Otherwise my color is awesome. Received a lot of compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the colorI love the color but I had an awful time trying to get the cap off of the color bottle. My daughter couldn't get it off either. We ended up having to poke a hole in the bottle with a paring knife, which the tip broke off of. Is there a way not to tighten them so tight??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I've always been happy with eSalonI really the hair color kit. I do need change the color next time just a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Impossible to cancel accountI have sent several emails and telephone trying to cancel this subscription. The money was taken - marked refunded on my account in December - no refund received by my bank and yesterday I received more products. This product is not for me. Cancel my subcription immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I was going forThis color was not what I was going for. I received the first package which had the roots and the gloss and they were two different colors, which I thought was weird but I went along with it and followed the instructions. The colors ended up blending with Step 3, but it was not the color I was going for at all. It was way too light and too brown. It is more like having brown hair that looks red in a certain light. My real frustration was when I was communicating with the colorist. I told her several times that I wanted it to be as red as possible, but I still received a dye that had a lot of brown in it and she never made any adjustments to my formula, even after expressing my concerns. The box was shipped while I was still emailing with her about adjusting my color. The only reason I got a second box was because I forgot to cancel the order before the second box shipped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wanted Red and I Wound Up With BlackI hate the results. I spoke to your colorist, sent photos, and wound up with awful dark black hair. I will not recommend esalon to anyone. Now I have to color correct. Waste of time and so disappointed!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Too red. Extremely disappointed.Wanted ash brown which is the closest to my natural color but in result got this red shade. I did ask color specialist to make sure that the color selection won't cause red shade afterwards. Extremly disappointed with the color. Service was fine and staff was very kind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |