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HaircolorThe best. This product comes to me and I put it on myself. Easy and a rich beautiful color. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color matchIt is always a little scary when trying new color however the color was perfect. I am so excited how well it matched, and glad I ordered from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorLighter brown works well for me with the exception of the gray at my temples. Hard to get color to stay in that area. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best!I used store bought color for many years, my hair was so many different shades and so damaged. I switched to esalon and will never look back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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it was not wroth itthe color did not show at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarwa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Colorist didnt listenMy first order was perfect, The second one went too dark and now the third time I am so embarrassed my grey roots are way lighter than the shaft of my hair. I am so upset they sent it without discussing it with me personally. I think I may cancel my auto delivery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved. We appreciate you reaching out! |
NopeMy hair turned pink 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OK!After finally getting my chemicals open I followed the directions to the letter. My hair is unevenly colored. Also my few grays near my face did not take the color. So they are shiny gray. Pretty Bummed. Jenni 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
leakedNo seal on it and leaked all around the bottle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!!! 🙌🏼I loved the personalized box, with all the extra items that made it super easy to color my hair (gloves, skin protectant, conditioner. So cute!) The recommendation that my colorist gave me was spot on (just go one shade darker, not two) and the directions were simple to follow, with good tips (add left over color + water in the shower and lather for even results.) So happy I took a chance on you. And now I don’t have to keep track of my previous colors; you’ll do it for me! Awesome!!! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |