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Color Set
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67 642 Comentarios de clientes verificados |
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Not happyit doesn't give a rich and nice color. I need a more bright color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Svetlana, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Farbe gefällt mir gar nichtFarbe gefällt mir gar nicht. Möchte ich nicht mehr haben 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not cover greysI hated my color- it was uneven and did not cover my greys at all.will not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Heather, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too dark.I thought it made my hair look too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jackie, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I love the colorLove the color and grey coverage. But I really can't do the mega strong chemical fumes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Michelle, Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
A lot darker than expected.I knew when I put my mixture in it was going to be way darker than expected as it has more of a blue undertone than green, which I asked for because I had a red tone in my hair. But apart from it being darker, it was very easy to apply. Only other thing I would say is that I was told to do a focus on roots, but my roots are a lot darker than my ends. I have a super dark brown and light brown/dark blonde ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen O. - Thank you for your feedback. We are so sorry to hear that our colour did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Great set for at home useFirst try is a positive experience. Minimal mess. Hair condition feels amazing. Colour good but so different to my normal box dye it will take a bit of getting used to. They managed to eliminate all the red tones I hated in my box dye. Looking forward to seeing how it fades etc 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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GreatCovered the grey beautiful. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Coloration avec eSalonBonjour, je suis très satisfaite de ma coloration. Le rendu est mieux que chez ma coiffeuse. L équipe eSalon est à l écoute. Il refont les ajustements demandés. Bravo. Merci à l équipe eSalon. Je recommande 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Excellent, perfection in a bottle, well two actually!What a helpful company, a pleasure to deal with. Very obliging with attention to detail to ensure their customer is happy with the end result. Highly recommended. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |