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Color Set
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67 726 Comentarios de clientes verificados |
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Perfect!I've tried a couple of the salon quality do it yourself hair color kits, but nothing compares to eSalon. It was the exact color I wanted and it actually covered my roots. #impressed I couldn't be more pleased! Bring on my second order! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!The details of my individual color where exactly what I wanted. The process was very simple to follow and apply. You can tell the difference in quality right away. The added shine was fantastic, and even the shampoo and conditioner were so amazing I bought the bottles. Not only am I impressed with quality, packaging, price, and products, you have a devout customer even after one application! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my eSalon experience!I have been coloring my hair for years and have always gone to the salon. My friend was a stylist but after I moved away, I couldn’t afford full price salon visits and decided to give eSalon a try. My first color was great but I was really impressed with my second color. The eSalon stylist took my feedback and adjusted my formula to create the exact color I wanted! The color is rich and lasts well. Very impressed with the quality, price and customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow just wow!Can’t believe how much I love this hair color! PERFECT and EXACTLY what I asked for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color faded very quicklyThis 2-bottle process seems much different than my original. It starts out strong, but fades very quickly compared to the original. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedRequest was for lighter colour now colour is darker and no gold tone at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Waxy residueThis is my 2nd. Order. It left a horrible waxy residue. Had to wash my hair several times with Dawn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Product everywhereWhen I got it opened I thought it looked well pack and couldn't wait to use it in a few weeks. Then I took the shampoo and conditioner out and the problem revealed itself. The bottle for ends wasn't too close properly and the. I got all over the bottom of the box and the bags of the other products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for your feedback. We apologize for the disappointing experience you had with our packaging. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair colorThe selection I made was just what I was looking for. My hair has never been so soft and shiny. The color lasts and does not fade like the hair color you would buy over the counter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Auburn!I absolutely love the custom blend color that Britney made for me. I suggest sending in a photo so they can really see what they are working with beforehand. The packaging was so professional, the instructions were so easy. I honestly feel like I went to a salon! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |