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Color Set
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67 726 Comentarios de clientes verificados |
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Shades of Orange Instead of GoldThe color I ordered was called "Warm brown". The instruction insert stated it was brown mixed with some gold tones. What I got was an auburn/orange. Roots are hot (brighter than the rest). I considered calling in sick to work this was so bad. I will say when I called the helpline they were great. They're rushing an ash brown to counteract the color. I really liked the packaging and the shine and feel of my hair. That said, I wont be doing this again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorI choose my color and was shown what it would look like and I loved it and was so excited to have it put on today by my niece who is a PROFESSIONAL STYLIST. But when all was said and done, it was this bright coppery RED. It was suppose to be dark blonde w/copper & gold. To say the least RED is not even close to DARK BLONDE. So no, I do not wish to do business with you any longer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage didn’t lastI love the color but the gray coverage didn’t last long at all with this shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
NiceNice product, packaging was lovely and easy to use. However it's not the colour I was hoping for but hair feels fantastic. Hopefully next time it will be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The hair color is the best I've ever usedI have been coloring my hair since 1989 And this is the best hair color i have ever used it last a long time covers gray complety i love it i will be using this from now on 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorI love the richness of this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's pretty good stuff.Good coverage, easy to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI just finished using the hair color mixture I received and I am thrilled with the results I got. The color is exactly what I wanted and it even covered my gray hairs. Honestly I was sceptical but when I finished drying my hair and saw the results I couldn't wait to tell my friends and family about eSalon. I'm a customer for life. Lol. Thank you, Tonya Hager 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looks naturalBeautiful and shines! If applied correctly, looks amazing. I wouldn't use any other home product. Great company to work with as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I'm so pleased with my color! My hair is soft and shiny, the color has depth, and my gray hair isn't showing through so far. Couldn't be happier, unless it cleaned my house too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |