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Love It!!! Super impressed!First time customer and I'm so glad I decided to give it a try! The stylist mixed my color perfectly to what I described for my "hair goals". My color is vibrant and rich. My hair has never looked better! I never want to buy the lower quality dye from the store again. Even your packaging is so much less stress. I enjoyed the entire experience and could not believe how quickly it arrived! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Retention of hair colorFirst time I did not read the instruction, so after consulting I was advised how to retain the color n procedure . It proved to be very helpful on my next hair coloring which was far better than the first . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedI purchased hair color after filling out the survey. I had a few exchanges with a color specialist and sent additional photos. I did my color according to instructions. It is okay. But the color is much darker at the roots and more the red I wanted/started with at the ends. The instructions were clear and easy to follow. Just not what I thought it would turn out like based on the photos they sent as my “color formula”. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good Color - Bad Hair Texture After Washing Product Out of HairThe first time I used the product, I was super happy. The last two times I’ve used the product, my hair texture feels horrible after I complete the process. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hate it!Omg! I’ve used this in the past and loved it. I recently went back and asked for the blonde I loved in the past and sent several photos. I just colored my hair and it’s BROWN! Dog ugly BROWN. I hate Brown in my hair. Oh great by next week all the gray will return to make me feel worse. As I fight the tears, I’m trying not to grab my dogs clippers and shave head. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I loved the color!!The whole process was super easy and convenient. Really liked it and the color seems to be staying put well. :) No early fading. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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JeannieThis was my first time coloring my own hair due to some pesky grays. I could not have asked for a better experience. Color turned out great, not flat but multidimensional. Hopefully application will get easier in time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the easy of orderingI suffer with psoriasis on my scalp, I have been burnt by other products but this one seems to be perfect, no stinging or itching, so I can get rid of my grey hair with ease Thank you eSalon you have made my life better and my hair is shiny after treatments 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Excellent coverage!Stubborn grays disappear. Solid color and hair feels well-conditioned. Very happy! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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YESH!!I ordered the salon kit with my first order (hair clips, color basin, brush, cape, timer, AND a battery!), which made my experience super easy! My color came out beautifully! Thanks to my expert colorist! Although, my roots dyed a darker color than my ends from having a previous at-home dye job. But, they were both awesome though, so I didn't really mind. I'm hoping with this next order the color will even out. I have been telling all my friends about ya'll!! They raved over my new hair!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |