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Color Set
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67 642 Comentarios de clientes verificados |
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Colour does not match my brief. I asked for natural and my colour is fake copperI’m actually embarrassed by the colour of my hair now. It looks awful. It’s Darker and with a cheap looking fake copper colour which is much more pronounced where I have greys. It looks purple on my hair line. I asked for a natural looking auburn colour. I’m very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
La colorationComment est-ce possible que des la première commande vous nous continuez à envoyer des commandes Comment savez vous que la colour nous va bien ou pas C’est du grand arnaque Quand je demande je n’ai pas besoin ils me répondent votre commande est expédié 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRamandeep Sophie S. - Merci pour votre commentaire. Nous sommes désolés pour cette confusion. Lors de votre premier achat sur notre site, vous aviez bénéficié de nos offres d'Abonnement. Vous pouvez également faire une commande unique sans réduction si vous le souhaitez. L'Abonnement Couleur est très flexible et peut être modifié, résilié ou activé à tout moment depuis votre compte. Nous allons revenir vers vous par email afin de vous aider. |
I love my colorSamantha always gets my color right! I love it! 11 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!It was the perfect color for what I wanted. 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Color matchDid a great job picking the right color I wanted 11 de 13 personas encontraron este comentario útil. ¿Y tú? |
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GreatI just wanted to cover my greys and not change too much of my colour...I went a bit darker brown with no red in it as I find red browns don't look natural on me. This colour fits the bill perfectly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wasn't the colour I wantI like the packaging and everything Easy to apply Wasn't the colour that I was expecting And also after a week just disappear 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaola M. - Thank you for your feedback. We are so sorry to hear that we didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
SuperSchöne Farben, nur diesmal eher orange im Ergebnis 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourColour is great but doesnt last very long .great coverage of gray hair . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Now I have 2 toned hairNot only did it NOT cover the gray, but I didn't get enough hair color in my latest order, which was a lighter color. Now the top looks unnaturally light, and the ends are darker. I'm going to have to start wearing a hat! I feel like this was done to me personally. If not, maybe that color expert isn't such an expert! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Christine, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |