67 642 Comentarios de clientes verificados |
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hair color changeI really liked the color change this time. Just that little bit made a big difference 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Entièrement satisfaiteTout correspondait à mes attentes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great! Am super satisfiedBefore finding esalon I used to do one of the below procedures for dying my hair: Either buy an over the counter color and make my hair either orange or redculous Go to a salon and pay 700 dollars to get the hade I liked Now I have it so cheaper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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20 shades darker then I asked for !!!!Left the dye on for less time then it said after reading some bad reviews - wish I'd read bfr purchasing... My hair has gone black, from being a very light brown with full head highlights, asked for a natural glow brown, on colour chart was very soft brown, I now feel like something out of the Addams family with my hair jet black, I don't no what I will do other then have to put alot of bleach in it an go to a hairdressers for help, feel so upset can't bare to look in the mirror at myslf 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle P. - Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are disappointed by the results of your hair colour. We have reached out to you via email to find a resolution, as per our Satisfaction Guarantee. Again, we apologize that we didn't meet your expectations. |
ColorI just tried my color today and I am not happy with the results. The color is different from the last order, it is not holding up around my edges. Any suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Frances, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |
Such a scamThe product will turn your hair the ugliest brassy orange color. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Ziying, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
My perfect colour!!I changed my colour a couple of times to get to this but each time was done with no hassle and exactly to my requirements, very good company and very good product! 14 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Great ColourI am very happy with this colour! It’s so easy to apply & looks so natural! Colours the grey roots amazingly! Very impressed & it sure saves a senior a lot of money instead of going to the hairdresser!! 19 de 20 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI love that I get consistent color and it looks like my natural color, just without the greys! 15 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colourI loved my colour, exactly what I wanted! Clear instructions and included everything you need to colour at home 8 de 8 personas encontraron este comentario útil. ¿Y tú? |