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Color Set
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67 726 Comentarios de clientes verificados |
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Bad servicemy hair has become terrible. ends are dry. roots do not paint over. I cancel my order every time, but you withdraw my money. awful service. never again will I use this terrible paint. Please, delete my account, I don’t wanted your services 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourI am very impressed with the root and ends colour mixes I was sent as I wasn't sure it would blend well on my head, but it's exactly how I hoped it would look. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourGot my husband to do it for me this morning. Okay I now have a little grey streak at the front, but the colour is exactly how I wanted it. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticThis colour has lasted much longer than what i used to use. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to do!I absolutely love the color. I use Wen Cleansing Conditioner on a regular basis, so the conditioner that came along with the color made my hair feel gummy.(Otherwise my rating would've been 5 stars) Everything else was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t cover greysI’m a natural redhead and used the dark blonde copper golden. It was very hard to wash out, but I managed it. It didn’t cover any of my grey roots at the hairline. I did have major hot roots. Maybe I need a darker color but my next option is a light brown copper. My hair tends to grab brown so I’m unsure how to proceed. The technique was great. On the fence about renewing my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKellie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
redI think it's bringing out a bit of red. Would rather not have that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray coverageDoes not cover my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not quite...I got pretty good coverage, seemed to cover my grays OK, but the color I ordered was an Ash Brown, and what I got was more chestnut, and made my hair really brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We apologize that your hair color turned brassy. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
A little lighterCan we go a little lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - Thank you for reaching out! Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |