67 726 Comentarios de clientes verificados |
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Easy to UseI find this easy to use, and like the convenience of it coming to me. Color is not bad either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThe Color was After 2 Weeks away 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark BrownI usually use Med Brown, I’m pretty happy with the results however I think I didn’t leave it on long enough in the ends. I was worried it would be too dark and rinsed it after 4-5 minutes. I would adjust it and leave it on a little longer next time because I still see more red tones than I’d like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair feels sticky after dyingIf followed instructions exactly iv had to wash my hair 3 times and it feels like a sticky residue is stuck in my hair. The water is running clear so don't think it's any left over dye. I would like a refund please as I don't think I will be ordering again or recommending 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hard to useDid not find it easy to do and get the same results from home kits at half the price 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Can’t get rid of gunk even after 2 washesCan’t get rid of sticky gunk after dyeing. I washed shampoo multiple time to get rid of the gunk right after dyeing, but still left with sticky stuff and color started to fade away faster due to excessive shampooing. Can’t win either way. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuothi - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. |
Didn’t cover greyMy color is beautiful and hair is super soft. But I have very few grey hairs, and it didn’t even color them! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
StopI want you to Stop Sending me emails. I stopped the program and asked to be unsubscribed and you just won't stop. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. As you requested, we have unsubscribed you from our promotional emails. You'll no longer receive information from eSalon. |
Excellent color!I was very impressed with the salon color. It was a great match, what I asked for and gave me amazing shine! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It works!It was quite impressive how perfect they got my color! Amazing process, quick, easy and I can do it while I’m at home. Such a time savings! Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |