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Color Set
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67 642 Comentarios de clientes verificados |
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allergic to productI used your product, gave me great color and shine. However, my scalp, neck, behind ears and upper back broke out in a ichy red rash. It lasted for 2 months. I emailed you twice before with no reponce from you. My last email asked you to discontinue my shipments. Now I recieved another one. I need instruction on how to send back the hair color, its unopened thanks Melody Krakow 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color gave you a rash. Please keep your eyes out for an email from us shortly. |
Lieferzeiten unmöglichAbbuchung am 2.4 - bis heute keine Farbe angekommen - dass es mal ne Woche dauert aber dass ist unverschämt zumal Geld auch pünktlich abgebucht wird . Ich war bisher mehr als zufrieden , was den Service angeht - mega verschlechtert !!!! Sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo Isabella! Es tut uns leid, dass Ihre Bestellung nicht angekommen ist. Bitte überprüfen Sie Ihre E-Mails, wir haben uns gerade bei Ihnen gemeldet. |
Very disappointedI was/am very disappointed with my product, my color wasn’t anywhere near what I wanted. I really didn’t even have the choice to pick what I really wanted, and I’ve never had a hair color make my hair fall out as much as this one did. I’ve used it twice. But I don’t think I’ll be using it anymore. I’ve done a way better job buying my color from Sally’s and doing it myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Enola, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor coverageI gave this another try and I’m so unhappy with how the coverage failed. I colored my roots on Sunday, 4/14 and completely saturated my roots and around my face. I haven’t even walked my hair and the gray is showing. I don’t know what to do. Do I need to switch products? I have a picture but don’t know how to insert it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HappyFor me the best and easiest hair color. I've tried a few and experienced some funny things. Stay with e-salon. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I totally love it !Thank you Lucia! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love love love the burnt redThis color I think has got to be the one. Good for summer good for winter and made for fall , spring is not forgotten too!!!!Loooooove it!!!!! A lot of mohagony and a bit of red is the secret sauce. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Color SetBin sehr zufrieden 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nie wiederSehr schlecte Umgang mit Kunden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo Valentina! Es tut uns leid, das von Ihnen zu hören. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
not 100% gray coverageThis works better than some others but am disappointed that it still did not completely cover my grays! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Karen, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |