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Color Set
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67 726 Comentarios de clientes verificados |
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Hair colourExcellent .. ... so pleased with colour and condition of hair x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Won't get my haircolour anywhere else!Great product have used 3 times now. First colour was a little dark and this was adjusted... packaging is great all personalised so to make you feel extra special. Just a great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color easy to useThe color is great. The product is easy to use with the enclosed instructions. Everything is there for your use. Bravo! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourAmazing so easy to use and the colour is fantastic 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Ever !My hair is so ridiculously thick every time I went to a salon to get cut/color it was upwards of $300 or more and my hair always felt weighed down and heavy with no bounce afterwards .. A friend turned me onto eSalon and its been the best thing yet .. let's face it ladies when we want to change or freshen our look the 1st thing we change is our hair color or style .. with eSalon the prices are reasonable and you get a much much better product than the $5 box brand at the local grocery store ! With the help of my stylist with eSalon I got a color more crisp and bright than my own natural color and it looks fantabulous ! eSalon you have a client for life and I tell everyone I know about you :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New color is perfectIt is definitely better with a little less red/more brown. I’d like to continue this color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, hate the smellI love the color, dark blonde (pearl), however, the ammonia was very strong and actually left my scalp feeling irritated. Hopefully I can get the same shade in a demi permanent formula for my new growth in 8 weeks. High shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We are sorry to hear you experienced some irritation during your coloring process. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Nice shine and qualityI've been a customer for several months and the quality of the hair color is great. It's superior to typical dyes that you can get from beauty supply stores to drug stores. The tricky part is color adjustment -- its taking me a few months to determine how to achieve the shade of light ash brown with no red highlights that I want to achieve in my hair color. It takes a lot of patience and trust to keep adjusting the color as we go. So far, the color team is working to adjust my color at my request and its very gradual. Its tricky to go from red undertones (from dyes) to the blond/light brown ash undertones in the color that I seek after years of store bought dye (done over years of high end salon dyes). E salon is making it a good experience always by communicating, listening to my needs and adjusting the ash and color as we go so I can gradually achieve the shade I want. The time it takes to get to my color if we get there is the only reason why I didn't rate it a "5" yet... Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreyThe color is great, with the exception of covering stubborn grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not good enoughI’ve had some problems with my colour and the lovely staff at esalon have tried to resolve them but it’s not been good enough. I wasn’t going to write a negative review but they keep emailing me asking me to review, so I will. The first colour was great but it burned a bit on my scalp. After I said I wanted to lighten up my colour they said they couldn’t help me but could provide me with a lighter colour for my roots to blend out the darker colour. I was skeptical as to whether this would work as my roots are only a bit lighter than my colour anyway but they offered to send a root retouch for free so I agreed. It didn’t make a lot of difference to my colour and the burning sensation was worse so I got in touch to let them know. They switched my colour to demi-permanent and I paid £20 with delivery for the next root kit. This is very expensive for what you get but I felt beholden to them as I had gotten the free one last time. The demi-permanent colour had no effect, my natural roots didn’t soak up the colour at all. The instructions were confusing too as it said not to put any of the colour on my ends or they would go darker, but also to put the remaining colour on my ends near the end of the processing time! After the failed colour, I bought a box of nice and easy for less than a fiver and it did the job nicely with no side effects. I’d say if you want the same colour every time this might be a good service for you, but be careful if you are sensitive (I’ve never experienced a reaction to hair dye before!) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |