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Color Set
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67 758 Comentarios de clientes verificados |
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Requested Ash Recieved GoldenI was very specific when speaking to an esalon stylist that my hair is ashy blonde, and I did not want to wind up with any gold to my color. My hair is now gold, and I look ridiculous. Packaging and convenience of the product are great. Too bad you couldn't actually customize my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that you reached out to us with your feedback and, per our Satisfaction Guarantee, we refunded you for your color. Again, we apologize that you were dissatisfied with your experience. |
Nice color, but not a color for meI went from a light brown to what I thought would be a golden blonde color. When I did my hair, it was darker than before I colored it. I like the blonder color, so I hope my next one is the shade I like. Other than that, it leaves my hair feeling good, not burnt like other companies products. I also like the smell of the sealer shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- Thanks you for sharing your thoughts with us. We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We hope that you choose to order your next Custom Blended Hair Color with us. |
no way!This product turned my roots purple! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - We apologize that your color results did not turn out with a purple tint. Since you indicated that you were unhappy with your color results, a representative has refunded you for your most recent color, per our Satisfaction Guarantee. Again, we're truly sorry that you were dissatisfied with your results. |
Not bright or true enoughNice coverage, I just can't hit the mark! I want a true copper color am I reaching for the stars here? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We apologize that you are unsatisfied with your color results. Since the color was not as bright or true as you expected, one of our representatives has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience and hope that we can help you with this matter. |
good presentationEnjoyed the cute box presentation & easy to understand & use instructions. The product washed out quicker than my old product & didn't hold on to my grays :( coloring is a lot of work for it to just wash out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're sorry that your color results faded faster than you were expecting and did not provide the coverage you were looking for. Since you were dissatisfied with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Great productI am never unhappy with my results. If it needs adjusting a bit, that is easy to do. I am sticking with ESalon colouring . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr schönWunderschöne Farbe, auch wenn es sich relativ schnell auswäscht. Aber das ist bei eine Haarfarbe mit viel Rotanteil normal, würde ich behaupten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ZufriedenIch färbe seit über 40 Jahre meine Haare. Das Produkt hält, was es verspricht! Die Erklärungen sind total gut für Anfänger! Die Farbe verteilt sich toll, wirkt sehr gut. Einziger Kritikpunkt! Die Flasche, welche geschüttelt wird, hat keinen Verschluss. Da man von anderen Produkten gewohnt ist, dass da ein Verschluss drauf ist, hält man nicht den Daumen drauf. Das kann eine Riesen Sauerei veranstalten. Vielleicht sollte da überarbeitet werden?! Mit dem Ergebnis der Farbe mit dem Produkt bin ich sehr zufrieden, allerdings hinterher das Bad zu putzen, weil man davon ausgeht, dass da ein Verschluss drauf ist, man es übersieht, das ist nicht okay sonst gäbe es von mir eine fünf Sterne Premium Bewertung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Next level home colorThis was my first order with esalon. I had spoken to one of their colorist prior so I was confident that it would come out correct. I am shooting for a dark copper, however my current color was more burgundy. I followed the directions that were in my new well stocked kit, however the color was still in the burgundy family. The color is still beautiful just not on the wheel of what I wanted. I'm sure it will take a couple more treatments to get where I want to be, but I will say it covered my silver roots perfectly. Definitely worth the money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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the color was perfect!being a retired hairdresser i was , skeptical. perfect color. i love in the rockies ,small towm. not much to shop at for tint. i think i have found the answer. my only critique , is, that i had a hard time getting the lid off the color bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |