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Color Set
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67 642 Comentarios de clientes verificados |
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Personalisiertes, nachhaltiges FarbVerwöhnSetMit großer Vorfreude öffnete ich die Kartonage, stellte fest, wie liebevoll und vorausschauend das Kit ist. Die Anwendung war spielend leicht und es fehlte an nichts. Kein Tropfen, angenehme Textur. Die Step-by-Step Anleitung und alle beiliegenden Artikel haben mich überzeugt. Das Ergebnis - Beautyful!! Good job! #Greatful 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Aucune pigmentation 😢Bonjour, j’ai bien reçu mon set et j’ai effectué ma coloration ce week-end aidée d’une amie afin de faire les choses bien! Mes cheveux sont brillants, mais je n’ai aucune pigmentation ou reflet rouge/ auburn! Je suis très déçue! Avez-vous une explication? Si tel n’est pas le cas, je préfère annuler mes futures commandes. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaude F. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nous allons vous contacter par email afin de vous aider. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Ihre FarbkorrekturSehr geehrte Damen und Herren, ich hatte Ihnen in meiner letzten Bewertung schon gesagt, dass Ihre Farbkorrektur an meiner Wunschfarbe viel zu dunkel ausgefallen ist. Trotzdem wurde mir wieder etwas zugesandt. Dieses werde ich nun ungeöffnet zurücksenden. Freundliche Grüße Claudia Schubert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo Claudia! Wir entschuldigen uns für etwaige Unannehmlichkeiten mit Ihrem Farbplan. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Yay, I don't have to go to the salon!I will preface by saying, I hate going to the salon. After my the stylist at my salon left and COVID happened, I decided to start cutting my hair myself. It worked out well because I have a very easy haircut. Recently I noticed my red hair was fading with my age and I also saw a few white hairs. Again, because I hate going to the salon, I tried a box dye from CVS. It was okay but faded pretty fast (after a few weeks). I came across eSalon by doing some internet research and decided to give them a try. I'm so glad I did! I filled out the questions, uploaded a picture of what my hair currently looked like and another picture of the color I wanted it to be. Less than a week later I received my custom color and supplies in the mail. I was a bit nervous but the color turned out EXACTLY like I wanted. I signed up for the auto-shipments every 6 weeks. I'm not sure yet if that will be too often or not often enough but we will see. I can always change the frequency of the shipments later. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CancelNot my product. Please cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maxine, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grays are still hereFirst of all, the smell is very strong from this hair dye so a bit unsure how it is award winning and ammonia free? Second of all my grays were untouched and my hair is feels very dull with no body. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too RedThis color had too much of a red hew to it, I need it to have more ash. I'm certain this will cause a lot of brass color to come through as time goes by. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenifer - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
disapointedMy hair came out a lighter brown color with little auburn. I really wanted a color like Auburn 5.6 or 5.64. Don't send me more of my original order!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeannie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beau coffretRavi de cette ensemble, la couleur ressemble plus à ce que je souhaitais après plusieurs semaines. Car au début j'avais l'impression que je n'avais rien fait à par la brillance. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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MerciMerci Thibault très jolie couleur ! Un vrai pro ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |