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Orange and yellow brassThe bass color I was given turned my hair brassy orange and yellow. Very disappointed. The packaging and instructions were great. Very easy to understand. This is my second attempt at a base color from esalon and they were both wrong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - Thank you for your feedback on your color. We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The Developer was not sealed correctly and leaked all over my box w/accessoriesThis is my first box of the new design/product and the developer was not sealed properly. The seal while intact, the screw top was not and leaked all over my stuff. The box was a soggy mess and developer was everywhere. Not to mention I lost half of my developer. I normally rave about you guys but so far with the new product/design, very unhappy. And I requested twice before that my color be changed and I was sent the wrong color. You used to have great customer service and call anytime I had a color change (which has been maybe 3 times in 4 years) I've sent 2 messages and heard nothing. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We never like to hear that our customers are unhappy with their color or our service, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorI love my color and it is so easy to apply! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My beautiful HairI have been using this product for a couple of months now and it looks so natural I love it. I get a lot of your hair is beautiful and I love the color. I will be a happy customer fora very long time. I highly recommend ESalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the amount of dye you get and the softness it leaves your hair. The color is rich and beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First purchaseI’m so happy with the color. Love the gray coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So happyI am delighted with my new colour with eSalon. There is step by step help with using your colour at home and is very easy to do with great results. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy.Good coverage. Leaves hair in good condition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love my colorPerfect color and easy to use. No hassle or mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorI love the color. The directions were easy to follow and do myself. I'm going to continue to be a part of the E Salon system. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |