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Color Set
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67 726 Comentarios de clientes verificados |
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Color custom setEasy to use and easy to have them adjust the colr. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great as usual!!I have used eSalon 3 times now and I honestly prefer the results way better than when I get it done at the salon! At the salon it always turns brassy or orange no matter how much I tell them that I pull those colors and need ash put in...eSalon color has been spot on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was great! I love it!I tried eSalon as I wanted to get away from store bought hair color. I also wanted to save money and not go to the salon. I was very happy with the outcome. My hair turned out nice and they thought of every little detail! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great custom hair colorLove the way salon works with me to have the best color when I want it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is the best hair dyeI have used store dyes almost 18 years. And never really liked my color it always looked brassy. and cheap. But esalon gets the color right on the money. Nice people to talk to. They work hard to make sure you get the color you want. Thank you Esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cant seem to get it rightI have asked for ash tones several times and keep getting golden orangy tones. I am done! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love it!I have had many compliments on my color every time I re color I have someone mention how much they like the color. The one thing is it doesn't last longer than three weeks barely. Is there a way to have it not fade as quickly I feel like 2 weeks and I am waiting impatiently for the next shipment. Otherwise love the custom color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ok dyeDye started rinsing out, even though I followed the instructions. Does look better then store bought at first, then after a week, it starts washing out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadelaine - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Did not likeThis was way too dark. Had to redye my hair... Never want this color again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
It was pretty goodIt is a little too light. Just a little. Otherwise it was easy to apply. Doesn't seem to be holding up as well as my salon colors do as the gray is showing through after just three weeks vs the five I generally get (due to hair growth). I will try the second batch I just received and apply heavier in the problem spots in the event it was my application not the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |