67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
new colorJust wanted to say again how much I love my new color. Getting lots of compliments :-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Healthy Hair!I love my hair color but the healthiness of my hair now is incredible. Recently, I actually decided that I would save a few bucks and buy a box color from the store. Big mistake! It left my hair with no shine and dull. Back to my senses and receiving my hair color from eSalon. There's so many great ingredients packed in each bottle, the way it changed my hair in just one use was amazing. I won't go with out it again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom color setIt’s a really nice color on me. Next month I am going to try going a little lighter. I really like the fact that I can always rely on a good color for me. Thank you esalon! 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
first time userI was overall pleased with your product, I would just to make it 2 shades darker next time, so your darkest brown and I was wondering if it could be made to last at least 2 weeks longer. overall very satisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ColorI liked the color that came out on my roots however the color that came out on my ends was too dark, almost came out black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Good coloringA litle darker than I thought but it is lightening really well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
worst colour product I have ever usedif it would be possible to give minus stars or at least no stars i would. i am very unhappy. my hair was light blonde with hints of yellow and my own colour, reddish, copperish blonde. i ordered a root kit to make my hair a cool blonde, grey, silverish white blonde. i spent all this money and effort to end up exactly my own haircolour, copper blonde, warm, bronish/red. everything i don´t like!! not at all what i ordered, am sad and dissappoint i messed up my hair. very unhappy. wonder if i have ben sent the wrong colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarieke - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It was okIt was ok. Covered my roots well and the color was right. Very dull though. Gonna try one more time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBobbi - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
GoopTried hair color several times. It became like paste trying to wash out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNora - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Please cancel my orderI have cancelled this before and I keep getting this product. Stop sending this please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichele - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |