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Color Set
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67 740 Comentarios de clientes verificados |
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what went wrongI was nervous to see so much brown on the formula chart for my roots and none on the ends formula. Followed directions to a T. The roots came out a dark cherry brown which is the one color I do not like. The ends bottle lightened and colored a little bit but didnt hold very well. Maybe less brown would have worked or not doing the full 15 minutes. For a second time, I dont know what to do. This is upsetting. 8 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJesse - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
PerfectI followed instructions exactly as written from start to finish. Preparation and applying the color was easy, and the finished result is better than the salon. This service is such a great time and money saver! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful colorI have been coloring my hair with esalon for 6 months now and have always been satisfied with the color and quality of the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous Products and ServiceI love esalon! It so nice to have a consistent hair color. The esalon custom color set is fantastic! I love the classic shampoo and conditioner! Thank you for making my hair look fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorPlease continue to send this custom color you sent for my most recent order. It is exactly the color that I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Consistently Amazing!Love the color and the way my hair feels after I color it. I get tons of compliments on the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color me happyI love this color, especially the first couple of weeks, the color really stands out. My hair is healthy from Esalon products, unlike other hair color products which make one s hair feel dry, processed and like doll hair. It does last a bit longer than other products, 6 weeks versus two weeks to a month. I guess the one thing that I don't like which I don't think reflects the company completely, is that the stain guard and color remover takes some of the color from my hair. The last time I colored my hair the stain guard although a couple of inches or so away from my hair, took color from the sides of hairline when it was time to rinse. Although, I don't want to walk around with color on my face and neck, etc. it might be better to do that than lose color within a week. I also would love for the color to last at my root line more than a few weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedRoots, lenght and ends are of three different colors now. This is not what the I ordered, nor what I expected. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair dyeWas not happy with product as didnt dye my hair just my scalp.I had followed all the instructions aswell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGemma - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
MediocreI was really looking forward to this, but I found I have a better result with dyes that I can buy from a supermarket as the colour was not quite right. This left me with slightly hot roots. It smells nice, but I wouldn’t purchase again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHafsa - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |