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Don't Let Them Change Your Color!!!I am so disappointed in this company. I had to re-dye my hair after I got my very first color. The color quiz asked for a picture, so I attached one. The "personal colorist" said that a slight change would look better with my skin tone. My skin color and tone is pasty white with rosacea. I have been the color red that was chosen before and it actually works well. IF this company is ever used again, there would NEVER be a picture sent to make sure that no one ever "adjusts" your hair color. My hair turned into a dark brown color was darker than my hair has been my whole life. My older sister started coloring my hair when I was 13. No matter what color we colored it, the color always came out some version of red because that is how much natural red I had in my hair. So, when I started to go grey at 20, I gave up and just started coloring it in shades of red. I have recently moved to a very expensive part of the country and can no longer afford to go to a beauty school (who always did wonderful work), so I now am going to have to go back to coloring at home. It will just never be with eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out darker than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Red is not easyI was pleasantly surprised how spot on the color was. This is the closest I’ve had to the color red when I was a teen. I figured your product was worth a try . You did a great job matching it for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love loveI am going gray and wanted to try and mix it in well with my red. I am so happy with the outcome. This color did just what I wanted it to. Now the gray can grow in a little less noticable. Thank you eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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good color for reddish blondsI love the color as it is not brassy or harsh looking. Looks very natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Glad I gave eSalon a tryThe color looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color for me...I love the result of my highlight...just right light brown... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colour!I love the colour, it’s very refreshing and makes my hair look alive! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich ColorsThe colors are so rich & multifaceted. The directions make it an easy process. Esalon thinks of everything! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfectI love my color that we perfected for me. I tried a few other colors before we got it right. So much easier than having it done at a salon and less expensive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color came out black on my ends and my roots were redIts was as good as the store bought ones for 2x to 3x the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |