67 642 Comentarios de clientes verificados |
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I’m very happy I love my colourI love my colour and can’t wait for the next order I’m very happy thank you eSalon 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color changeBeen a customer since 2014 and E Salon has NEVER let me down, with all the color changes they always get it 100% right! Thank you E Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIch liebe die neue Farbe :) 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hairI have grey hair but with blond highlights makes me feel better about my self 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Grays didn't coverResist gray hair didn't take. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorCould possibly use a little more of the tint color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BeautifulMindy you knocked it out the park. See new photo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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leider nicht guthallo, da mir durch diese Farbe meine Längen und Spitzen komplett abgebrochen sind, bitte ich sie meine Daten komplett zu löschen. Ich werde diese Farben nicht mehr bestellen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Faded very quicklyHello, I usually have really good luck with your product, however this time the color faded off my gray very quickly. Also, I noticed on the set that was shipped May 5th, is going to my old address in Montana. Everything under my account says my address in Idaho though. Yikes! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
did get any colorI followed all the steps and used both 2 bottles but still didn't get any color. didn't even change colors of the gray hair . I was super excited and super hopeful for this color. but sadly I am disapointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCustomer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please call us toll-free at (866) 550-2424, 8:00 am – 5:00 pm, Pacific Time, Monday through Friday so that our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |