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Color Set
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67 740 Comentarios de clientes verificados |
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Results are just as promisedBest natural color ever....dating back to when I was in my early 30's! I had my hair cut (unusually) short to make sure that I would have enough coloring agent.....could have left it 'mid-length' as there was colorant to spare! Wow, I am over 70 and have never had such a beautiful hair dye experience....have done it at home for 20+ years. I am more than 'satisfied' and wish my two Ohio daughters would stop spending $75 to have an attendent do the SAME steps as I have just done (myself) at home....Everything in the radio ad came 'true'! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin - We're thrilled to hear that you're enjoying your customized hair color. We look forward to our next opportunity to delight you! |
Too hard to rinse outI have had three sets of dye from eSalon now, and they have all been disappointing. I wanted a dark brown with purple. No matter how much they increased the amount of purple, it wasn't noticeable in my hair, so I just had very dark brown hair. I bought the brush and clips, and followed the instructions to the letter. When I came to rinse the dye out, a solid gel-like patch formed over my scalo and would not budge. I ended up shampooing several times before my hot water ran out and I had to give up. The colour did not last on my hair. I got perhaps 6 washes out of it before all the dark colour had washed out and my hair was back to my normal medium brown again. After reading other reviews I was so excited about giving this company a go, but the whole thing has been a disappointment. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Despite Specific Information on my hair color turned out redI made a point of being very clear that my hair pulled red at the slightest bit of warmth added to hair color. Despite this information and asking for an Ash my hair turned orange/red after coloring. I plan to ask for a full refund. I will have to spend double what I would have at my salon to have a corrective color done to fix this mistake. The whole point was to avoid spending tons of cash at the salon. Lesson learned! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not much changeIt was ok. I wanted something different. Not quite was I was looking for, and not much of a change from the color I've already been getting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Has the formula changed?I just colored my roots last night and after 2 thorough shampoos, my hair is a greasy mess. I followed all instructions and rubbed the color so that it would rinse out easier. The formula, after being mixed, seemed oilier than the past formulations. I like how the color turned out but am wondering if the formulation changed somehow? My hair is very curly and normally dry, but it looks like I poured olive oil all over my head. Not sure if I want to wash my hair 4 or 5 times every time I color with your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Just WOW!I have NEVER used a better hair colouring product in my life! After using the eSalon Hair Kit I bought, my tangly, frazzled, thick locks were shinier than any other hair dye kit bought in any pharmacy ! I could comb thru it after using the shampoo/ conditioner provided and the colour was so dark, so soft and manageable, I was immediately in awe! I LOVE the way my hair, looked, styled and even smelled! WHAT AN IMPROVEMENT! Thanx E-Salon! Melanie AllenA+++ 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful!I love that my hair feels and looks healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ahh, no more gray.Easy to use. Clear directions. Very little odor. Excellent coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So reasonable to color hair. Like that I can pick time when I get my productThumbs up on these products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply BEAUTIFUL =)They Deliver! I tried ESalon cause I figured I had nothing to lose, but this is my preferred source of hair color and care products. They KNOW what they’re doing! My color looks so natural in ANY light. I love the color. My hair looks and feels healthier than ever! Thank you ESalon! =) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |