|
Color Set
|
67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
TerribleMade my roots a very unattractive orange/brassy color. Now have to go somewhere to fix the mess eSalon made of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Hair colorThis is my third time using my custom color, for some reason it was a little darker than before. It did cover my grays wonderfully , and I do like it a lot, but just a little darker than I would have liked this time. I'm not really sure why this happened . It should be the same as past ones, shouldn't it? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I thought I'd be really happy with your product but unexpectedly disappointed!Hi, I've not been at all happy with the colour, it's kind of brown not red, flat, not tonal, it does not cover the grey very well, the dye is extremely chemically, the chemical fumes about take your eyes out and I couldn't breath, never experienced that with any other dyes and it was quite frightening. Thought maybe it was me not shaking it long enough the first time, but the same second try and I shook it plenty. And I don't like the plastic moulded packaging you use inside the box to encapsulate the bottles, this should have cardboard and the totally unnecessary square plastic slip you put the instructions inside. They don't need to be inside anything, they are of good enough quality paper and you certainly should not be using additional plastic! What are you thinking! It's costing you more and so bad for the environment. You have a moral responsibility as a business to safeguard the environment! I hope you remove these two items from your packaging. I think I'd like to cancel my order, I get better results with a £5 Nice and Easy 8WR Golden Auburn. Please can you ring and advise how I do that. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosM - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Gentle on scalp but no gray coverageI liked the personalization, the instructions and everything that came with the kit was excelent. The color was what I wanted at least in the bottle. The first issue that I had was the strong smell of the ammonia or whatever chemicals the formula had, it was very difficult to breath and to keep my eyes open during application however, it ended up being not as damaging for my sensitive scalp which was a good thing and very important for me. The second issue is that it did not work at all to cover the few gray hairs I have. Although they are just a few the stand out against my dark hair and the product did not cover them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSI - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great color matchI was able to get the formula from my hair stylist because I was moving away. eSalon matched it perfectly. I'm now waiting for eSalon to offer my my very color in a "root touch-up spray". I don't like the mascara wand...slow boat to china, messy, leaches onto other fabrics, etc. A quick spray is all I have time for anyway! Can you guys do that? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect!My last visit to a hair salon ended with a color that was much too dark, due to overlapping and an itchy scalp because I seem to be allergic to the product they used. Before that I tried to color my hair at home and for years I searched the stores for "my" perfect hair color. Thanks to eSalon the search is over and I finally found th color I always wanted. Getting your custom color set is a great experience from a to z - the support is great and the quality of the products is fantastic! I could not be happier! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
So easyI love this system. Having done box sets from the store I was never sure how it would turn out. Since using esalon I get so many compliments on my hair color. Even from hair salon. They make it so easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very happy with the entire processI have never colored my own hair. I followed the instructions but I was a little on the sloppy side putting the color on my hair. However it came out great. I really like the color and will continue to use ESalon. I look forward to trying other color options in the future. Thanks so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Amazing!I am blown away. This is exactly the color I asked for. I even spoke with a couple of different colorists to help me obtain what I was really looking for. I had started to lighten (grey) and was looking very dull. I wanted something brighter, but still natural looking. That’s exactly what I got. No one noticed the color. Instead they thought I had gotten a cut or a new style. Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great hair dyeI love this hair dye it's so much better than the shop ones love it thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |