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rubbishI used the coulor it did not do anything to the coulor I have also I have had to wash my hair 4 times as it would not come out and was all greasy I would rather use box coulor at leaset I no they work and don't have to wash my hair loads afterwards so I do not recommend and if I could would send back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemary - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
My hair color came out brownish red.My natural color is brown with blonde highlights. My first color application came out brown with coppery red roots. It was a complete and obvious color difference. I did not like the color. I am changing my color option and hope it will restore my natural hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Would not recommendIf I could give them a zero I would. I got a color not even remotely close to what I asked for. So, instead of saving money because I can't afford to have my dream red hair I took a chance on this brand. The reviews were great so I thought nothing could go wrong. I had blonde hair wanting to go copper red and I got a medium toned BROWN. THE EXACT COLOR I DID NOT WANT. My hair looks like poop and completely unnatural on me. So now, I have to go get it professionally corrected and who knows how much that will cost me. So, no I would not recommend this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorLove love this product. Been customer for several years and have gotten many compliments on my color. Several friends have also became customers. Well continue to use and be a happy customer;) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New Custom Hair ColorIt is perfect! I finally got the color I always wanted; guess I finally found the way to express what I wanted. It turned out better than expected. The color is bright, not brassy, my highlights shine right through. I feel like a new person. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productCovers my grey well, love the new color adjustment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So happySo after a couple of colours with eSalon, this colour is the one I'm most happy with. All the colours have left my hair feeling silky but this one is just me and really glad I found it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color and shineAfter a few changes, I really love my hair color. Thanks for listening to what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Red!I was nervous to do this at home as red can be tricky. I’m happier with this color than when I went to an expensive salon. I get lots of complements and people are surprised when I tell them I did it at home. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this!!I have been buying this for several months now. I have yet to be disappointed with my color, in fact, I get tons of compliments!! This is super easy to use and I get salon quality results!! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |