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I will never buy over the counter color again!!I bought the reddest red eSalon has to offer and I am here to tell you that I was NOT disappointed! I first dyed my hair on July 1, 2018 and my color is still holding! It held onto my greys like a champ! The only greys I have now are from regrowth. The color has not faded or turned at all in 2 months and I cannot wait to get my next order to refresh my roots. I am now a lifelong customer!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love Love LoveI've been a customer for a while now and I absolutely love esalon. My color is gorgeous and the really cool part is it's just for me. I'm not buying box color that thousands of other women buy too. I've made a couple of adjustments to my red and my colorist really listens to what I want. My hair is healthy, shiny, and beautiful and since it's delivered, I don't have to worry about it. So happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous colourI am so pleased with my colour. It looks amazing and was exactly the shade I was looking for. Really great kit and worth every penny! Frankly, its a bargain compared to a salon job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Incredible colorThe color was perfect for me and exactly what I wanted. It has faded a bit more than I expected but reds tend to do that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI love the color . It looks great on me . I just don't need it every month . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worst Color EverAbsolutely the worst experience I have had with eSalon...and the last! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTami - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ok colorMy hair was not as shiny as before when I colored it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryll - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Normally excellentHowever, the last time my hair came out darker than usual and I have written to ask for explanation/advice but not received any reply despite sending the message again some time ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color changeIt didn't seem lighter like I asked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
To darkI had my hair stripped from black to dark brown about 2 months ago. I used your colour treatment tonight and it is black again. It cost me a fortune to get rid of the black. The salon had to do it twice. This colour is black not dark brown. So disappointed I could cry. I have my sons wedding in just over a week and I did not want black hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvette - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |