67 740 Comentarios de clientes verificados |
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3rd times the charm!I am so in love with my color! After a few tweeks and reassurances from me that I'm completely comfortable with violet tones; I think we have hit upon the winning combination! Can't wait to show off my hair to my friends! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellenceI love this product! The color comes out perfect every time. It is easy to use and the color lasts! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A little darker than I would likeI don't know whether or not I am doing something wrong when selecting my color or whether it is the case that I cannot go any lighter than one color above my natural color, but I would prefer to go lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Love the color but what a mess to apply.The color was darker than expected but I am thrilled just the same. Took me out of my comfort zone and I am better for it. I am not sure how subsequent kits are going to manage to keep this color going. It is too soon to know how much the dark color will fade. The product is runny and messy. Because it is so thin it was hard to apply at the back of my head. I was cleaning color off my shower walls for days. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTuesday - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Yikes. Did anyone read my requests?When signing up for the service, I specifically noted that I wanted to avoid gold and red colors in my hair (they make me look like a corpse). I received medium blonde hair color, and guess what? It is full of gold and red tones. In fact, when I look at the pictures of women in the salon advertising materials, they all have red and gold tones in their hair. What was I thinking?! No more for me. I’m back to my usual blonde at the grocery store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red-gold than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Perfect color and easy to doI love my custom color from eSalon! I no longer pay tons of money at the salon, saving money that can be spent on having fun and living life. The instructions are clear and it is so easy to do. My color is perfect every time and my hair feels amazing. I am so glad I discovered eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorHair color is great blend Haven't colored in 30+ yrs Looks great,lots of compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!Alix brewed just the right combination of colors for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time userLove the product, loved my color and how quickly they send you the product to 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOMEThis was the EXACT color I've always wanted but never been quite able to get! Love the stain guard and the stain remover and the fact I can choose if I want to brush on the application or use directly from the bottle. I don't have a bad thing to say about this. If you are on the fence about trying it...try it...I hope you will be as happy with the results as I am!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |