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Good color, but way too much red in colorI liked the color, but it had way too much red and gold in it. It turned my gray hairs gold, and since the color was a light brown, it made them stick out even more. I have sent a note to my colorist to completely take out the gold and focus more on blonde and blue base for next time. We'll see how it goes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your matter. Please let us know if there is anything else we can do to help! |
Not goodThe color was to dark I didn't like it wasn't what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYeira - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
The most horrendous I have ever tried.I will never use this again. The color was off and it colored my scalp black! Do not send me any more and I want my money back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
color adjustment not what I asked for.A couple of orders ago, I asked for a color adjustment which I described as "more red" what I got was a mix with double or more on the copper. It was so orange! Not a fan. Unfortunately, The latest shipment is the same because I was traveling for five weeks and didn’t get the color or ship date changed. I realize these are problems that I caused, but now I’m stuck with this orange hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeeDee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colour is perfect, but shampoo and conditioner flattens my curly hair.I am absolutely in love with the colour. I took a little bit of a chance, diverging from my usual light blonde with a medium coppery blonde. Could not have been happier. The shade perfectly matched my skin and eyes, and I got a ton of compliments! Was also pleasantly surprised with the kit. Everything I needed - can't believe how cheap this is! The only point of critique is that the shampoo and conditioner does not work well with my curly hair. It made it smooth and silky, but also very flat and lifeless. Maybe this would be an interesting next step with the personalisation of the colour kits? Not only a colour profile, but also a hair type? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colourThe set that arrives for my first colour was amazing. I loved the box and the way it was set out. Great instructions and simple to do at home. The colour has lasted and hasn’t washed out after each wash. So pleased. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colour everFantastic shade, no one knew I had coloured my hair. Fabulous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color ever.I absolutely love my new hair color. Thank you Karen my colorist for a perfect fit.... love love love it!!!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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first self-colour in a decade and I'm impressedI have moved away from my favourite hair salon recently - been seeing them monthly for 8 years but now I am living too far away to sustain this habit. Decided to try eSalon and do it at home - and I am impressed. I like the rich colour (deep brown with golden tones), the grey roots coverage was excellent, and the technique to refresh the ends worked perfectly. My hair is soft and bouncy and looks healthy. I was skeptical but saw lots of positive feedback so decided to try it. I am not disappointed with the product and the really insightful kit (gloves, stain guard and remover, sticker to hold up your instructions - well thought through). I ordered my next kit already and added some tint rinse (to see if I can refresh the deep tones in between colouring dates, as well as a colouring kit as my makeshift supplies (cheap plastic takeaway bowl and old clips to section hair) were not great. I will get a friend to help though as I am not great with colouring my grey roots in the back, and its just easier to get help! I am impressed, unexpectedly so, but impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich beautiful color!I have been very unhappy with drugstore hair color for quite some time and decided to try eSalon on the recommendation of my friend. Excellent gray coverage! Love that you can customize the color. If your hair is long and somewhat thick, I recommend a second two bottle application to ensure that you have thoroughly covered the middle and all the ends. Very happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |