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could not fault!! Very professionalFirst time ever dying my hair at home so i was very nervous. Firstly the box came and the packaging was so cute! They add lots of personal touches which i found fab. The instructions were very easy to follow for a beginner. The colour itself is fab exactly what i needed and my hair looks very healthy,natural and doesnt look box dyed at all. Overall super impressed!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great hair colorReally good hair color , easy on my hair, 100% grey coverage color is very close to my original color. Reccomind it to all my friends 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color EVERi love this darker color. I had some difficulty with the two-step coloring process. My two steps ran together. But i love the color. For my next order I would love to have the same color in only one step. I have not yet had a chance to ry the root touch-up. I just colored a week ago. Thanks so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Väri on täydellinenMusta punaisella vivahteella, pidän erittäin paljon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorThe color you get is nice, however it can be messy, I would suggest having a pro do it, the tips you receive with one visit isn't enough. Again nothing wrong with the color itself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Second try still shows greySecond try grey still came through. And my charge went up to 24.95 why? It’s suppose to be $10. I am cancelling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHope - We apologize that you were disappointed by the gray coverage of your hair color and for the confusion of the Plan price. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
HelpI'm looking for a change, my hair is dark and boring. Looking for somethingthat will not make me look so washed out and blah. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It’s wasn’t what I expectedDear esalon although I request blue to colour my grey and therefore leaving the ends black. It came out looking black with not even a hint of blue. First time disappointed with the result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Color was orange, brown and redI hated the orange . I am hoping the next time we can go without the orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Yellow hair!Wanted medium ash blonde. got yellow on natural gray roots and dark with red cast on bottom. followed instructions-no ash detected. went to salon next day for correction. My photo is yellow color after using esalon. discontinue my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |