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Color Set
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67 740 Comentarios de clientes verificados |
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Super conditioningLove! Super-conditioning. I get lots of complements on how healthy my hair looks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great so far!It has been years (over 15 years) since I colored my own hair. After years of on and off disappointments at the salon I'm pleased with this color. I was afraid to leave my ends on too long since I did not want it to grab my old highlights...I only left the ends on a few minutes. I think I will get better as time goes on. So my bottom half is lighter than the top. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Color ... Rebranding? HmmmOctober 5, 2018 Still happy with my color. Thank you for recently changing my color formula. 😁 July 17, 2018 I am still really enjoying eSalon color, plus with my husband helping me apply it, I am truly happy. I liked the clean look of the previous font used and the black and red on white packaging. In other words, I really don't care for the rebranding but keep up the quality of the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My orderLove the colour and customer service very helpful. Only one thing negative is the fact even after adding water and massaging for 3 mins still have to wash my hair 3 times because of the awful stickiness from the colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkSo, I was told by the specialist that it was gonna be an ash brown with no red;however, it ended up being black blue and ruined my hair! I had to spend $120 at a real salon trying to get this hideous black out of my hair....they had a horrible time trying to remove this color....esalon offered me a different color for free, but did not respond when I asked about not being able to just color over BLACK! Horrible experience!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
This made my hair very dryThis product made my hair really dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color too light.The color is too light. It makes me look too washed out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ColourI like the colour but isn’t that what I want it and doesn’t last too much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Working process not product my hair ! Living in Uk makes it difficult.Colour itself fine .but for me i do not like red tones that my hair throws .however freddie and team rectifying my awkward hair ! .i have every faith will get there in the end ! Easy to follow instructions prompt support customer service and delivery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Toxic and bad colorA powerful and persuasive marketing effort, but the product does not match the pitch. My color is reddish, not the blond I ordered and moreover, the smell during application was so bad, like an old perm, that I had to open a window to keep my eyes from watering. Not good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRondi - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |