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The shade it's a little too dark.I love everything about it. Except. I wish this set came with more shampoo and conditioner. Also the shade is a little darker than the sample. I need to adjust the shade to be lighter. At least two shades lighter to match my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnusedHaven't tried it yet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not sure what happened....I think something was off on the formulation of my color this past time, came out darker... that I like it to be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I don't want red hair!After carefully following the instructions in my first kit, I was anticipating a gorgeous dark blonde color on my hair. Dark blonde is my natural color. Instead, after drying my hair, I saw that it was a dark strawberry blonde! I was so disappointed. The results were no better than that from a drugstore kit, even though the esalon kit was considerably more expensive. I am going to give esalon another chance, that is, IF I can find the color I want to try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello MJ. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not the shade I choseNot at all happy with my colour. I wanted a copper blonde and ended up a red brunette. So dark I hate it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Karen. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not evenly dyed.It was my first time using eSalon and I was pretty excited to try a hair dye that I didn't buy at a drugstore. After using the hair dye it did leave my hair super shiny and silky which I appreciated. But I was left feeling disappointed because after using the 2 bottles of dye on my long hair the color just didn't turn out as vibrant as I expected. The dye hardly took throughout my hair having a very faded tint of color, almost to the point of no color, while my roots turned out ok but I would have liked the color to equally matched. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Ashley. Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Somewhat unsatisfiedThe product colors well, but was a little too dark for my liking. Hoping my next order will be more satisfying. I think it was a good value for the introductory price, but I’m not sure about paying full price for the remaining orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lauren. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Your Color Happiness is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
professional color achieved!I am a natural blonde but have always felt I looked better as a red-head. My aunt and my grandmother both had natural gorgeous coppery locks and I always envied them and was angry that the gene missed me. I have shown pictures and talked to colorists in salons for years attempting to have them recreate the family color, but nothing ever came close. I saw a facebook ad for eSalon and after reading reviews decided to give it a shot. I was blown away. After sending in my pictures of my current hair color and explaining my hair color goals, it was acheived with the first attempt at coloring. Of course because I am blonde the color fades out quick if I don't keep up with it, but with eSalon's auto ordering system, I never have to worry about my hair being a weird faded out color. I even had acquaintances ask me if I am a natural red head now! 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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SimplicityThis was such an easy process and the instructions were in large font, which made it even better. The first time was so simple for me, I let my 14 y/o daughter apply the second box. The color was a perfect match and I was able to do it when it was a convenient time for me, I love this product and I highly recommend it to everyone, especially for those of us with extremely busy life-styles, plus you can spend the money you’ll save on life-Insurance, paying off debt or an evening of fun with your family! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Hair coloring made easyI absolutely love this site! I got my first hair color about a month ago and it was even better than I had hoped. The color is amazing, the application was super easy and everything you could ever need was in the box also!!! Incredible !! My next shipment came in today ( my grey has to be done every month ) so I don’t even have to go get it... I highly recommend this to anyone!!! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |