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Color Set
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67 709 Comentarios de clientes verificados |
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fantastic hair colourPerfect match hair colour from my photo. Incredibly high quality product and covers grey hair beautifully. Will not use any other product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
You have got to try this stuffI love this product. It is easy to use. The color is great - much richer than a box from the drugstore shelf. My hair looks wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
colorI love the color. After you're done your hair does not feel like straw it's nice and soft and manageable. I also like the shampoo and conditioner that they put in the packages. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We're glad to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
ExcellentI have been using this product for over a year now, extremely satisfied every time, my hair feels healthier now & always shiny, never looks dull, I'd never go back to off the shelf hair dye :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
Nicht angefragte Bestellung/AbboIhre "zwangsweise" Nachlieferung habe ich erhalten und das Abbo ist gut versteckt. Was soll ich nach der kurzen Zeit damit? Wenn ich Farbe brauche bestelle ich selber. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wenn Sie eine Bestellung über ein eSalon Aktionsangebot aufgeben, werden während des Bestellvorgangs Informationen zu unserem wiederkehrenden Color Plan angezeigt. Für Kundinnen und Kunden, die keine automatischen Lieferungen wünschen, bieten wir auch die Möglichkeit einer einmaligen Bestellung an. Unser Color Plan beinhaltet 20 % Rabatt auf jede Bestellung. Wir verstehen jedoch, dass dieses Modell nicht für jeden passend ist. Wir haben Ihnen bereits eine E Mail geschickt, um Ihre Erfahrung zu besprechen und gemeinsam eine Lösung für die Situation zu finden. Bitte werfen Sie einen Blick in Ihr Postfach. Wir helfen Ihnen gerne weiter. |
DisappointedI was looking forward to using my 2nd order of colour, especially as the 1st experience with colour from eSalon was amazing. I had requested a change to the colour which was done for me. I received 2 colour bottles, 1 for my roots and one for the lengths of my hair. Followed the instructions which are clear and easy to follow. The colour took to the lengths of my hair, but the roots didn't change At All. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosI'm so sorry to hear you were unhappy with your color adjustment results. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
Too dark for meAs I brand my hair is in great condition and the colour really stays. For me it was far far to dark and have been trying to wash it out with clarifying shampoo so that its becomes lighter again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Fiona, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointing!Cannot review this order since the bottle will not open. Total waste of $33+ I had four people try to get this open and no one could. It’s like it’s fused together. There is absolutely no opening it. Had everything set up and couldn’t do it. So disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We truly apologize that the color bottle will not open. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
TenueLa couleur part assez rapidement les cheveux blancs réapparaissent vite 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJOELLE P. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration ne dure pas dans le temps. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Terrible colourHad two before and it was great- my hair is practically black this time 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly H. - Thank you for your feedback. We are so sorry to hear that your hair colour was darker than expected this time. Based on your profile, we see that you have already worked with one of our Colour Experts to resolve your concern. Please let us know if there is anything else we can do to help! |