67 642 Comentarios de clientes verificados |
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This product is amazing!I love 💕 the results so beautiful and no harm to my hair at all!!! 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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perfect colornot drying out my hair or damage. very gentle to my hair. it's looking very good to my hair. love the colors. they able to mix to match the color that i am looking for. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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PerfectLove this color, it’s perfect 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThis was so easy and the color was spot on. Will definitely continue using, thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super HaarfarbeSuper Grauabdeckung,eine total super Haarfarbe,genau nach meinen angegebenen Informationen ,keine strohigen Haare nach Färbung,liebevolle Verpackung ,spricht sehr an Ich bin einfach nur begeistert ,vom Farbergebnis .Vielen Dank 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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just fabulousIt’s like visiting my salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nothing happenedMy hair looks EXACTLY the same. Followed the instructions completely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Anna, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
The color does not lastThe color does not last. I will cancel my membership. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErica - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
ColorJust can’t seem to get the color I like. The product does make my hair nice & soft. It’s also very manageable & shiny. I’m disappointed this didn’t work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
wrong colorit was the wrong color. I have made this will be my fourth time with this note anyways I needed MEDIUM BROWN(5.0) INTENSE PEARL (420) AND PEARL MAHOGANY (5.25) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |