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Color Set
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67 740 Comentarios de clientes verificados |
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I was very sceptical but so impressed!Ive only used my stylist after trying box color and having repeated failure! So I was very sceptical in choosing this product but so tired of spending 120.00 to get my hair colored. So I decided to give it a try and I’m totally impressed in my results ! My husband even said my hair stylists did a really good job on my hair! He didn’t know lol.. I’m all in now! Very impressed with this product!! Definitely doing again!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So easyI love how easy this color process is to use. I would have liked the color to be a little brighter (more noticeable) of a red. Overall very satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality productI felt like the hairdresser and client!!! Quality product that felt expensive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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grey coverageThe color was good but I had alot of red tones.It did cover the grey a bit better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray losing colorLooked good but over time the gray seems to be losing color. Do not wish to color again. But no place to cancel future shipments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fell victim to the gunky gummy residueI spent a ridiculous amount of time rinsing this product out of my hair and it still didn’t feel clean. Used the enclosed shampoo and conditioner. I’ve been coloring my own hair for 25 years and I followed these directions precisely. Tried to dry my hair and it had such a gunky, gummy residue that was greasy and I couldn’t get a brush through my hair. Let it dry and it has this greasy residue when I touch my hair. Got back into shower and shampooed twice, then used conditioner. Got out of shower and it’s almost nearly as bad. Was supposed to go out for my husband’s birthday tonight and I’m embarrassed at how awful my hair looks and feels right now. Really ruins everything. Will NOT use this product again. Google this issue—its a widespread one that dozens of people have complained about for over a year. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Did not work for me.I have black hair and I ordered a chocolate brown hair dye. After using the hair dye there was no change in colour at all. My hair remained black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOreen- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Extremely disappointedI had high hopes considering this was supposed to be customized colour. I don't understand why it looks nothing like the picture I chose it's much darker on the places I applied second bottle, I'm actually super depressed about it. Customer service was great when I called to check on the color but that doesn't matter when my hair looks like this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t change the color of my hair at allI wasted money on this product and it didn’t even change the color what so ever. Never will I buy again. I was so excited about this product but disappointed with the results it’s like I just colors my hair with developer because no color was changed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We’re sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this colorGreat gray coverage and wonderful color, thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |