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Color Set
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67 740 Comentarios de clientes verificados |
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Pictures from Dec 3 message to you, which would not send previously.Just sent the latest pictures of my hair color to go along with my Dec 3 message to you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nov 5, 2018 orderNot happy it's way to dark and went back to two orders ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDora- We're so sorry to hear that your recent color application did not deliver the results you were seeking. It appears that you had a color consultation with one of our colorists earlier today to help ensure that your next application will deliver your desired result. Thanks for taking the time to share your feedback! |
Not enough product to cover my hairMy hair is now below my bra line so i had to stretch i set really thin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina- Thank you for reaching out! We're sorry to hear that you feel you haven't been receiving enough product. Additional color for longer hair is always available for purchase if it suits a client's needs and color goals. It appears that one of our colorists has reached out via email earlier today to help determine your next best step. Thanks again for taking the time to reach out! |
Worst customer serviceI received my order and when I applied it the color was the previous color. I was upset since I did go into the salon to have them match the color. I emailed them and got a sarcastic email back. I called and was told they send the correct order. What would I like them to do. When asked to speak to a manager I was told she was busy and she would tell me the same thing. Rude customer service... I understand making mistakes but just admit it and fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- Thank you for your feedback. We apologize for the disappointing experience you had with our color and service. We're always looking to improve, and truly value everything our clients say. It appears we have reached out to discuss your color and any concerns. Thank you for taking the time to reach out! |
Not the color I was thinkingHello. I finally tried my color yesterday 1 of 3 I have bought. It was too red and not what I was hoping for. But thank you for trying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Softest my hair has ever been!I’m hooked. It made me feel like I was a professional. I have been telling anyone I know about eSalon & the easy, fun experience I had. I’m so impressed by the beautifully, silky goodness it has done for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it!It is the next best thing to going to a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorI really like the ability to adjust the hair color so easily. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned out so good!It’s been many years since I dyed my own hair, so my poor bathroom took a beating. Purple hair dye everywhere! Haha color turned out gorgeous, not as purple as I hoped, but wasn’t dissapointed because it was going on top of brown and I’m realistic. All in all, I’m sold! Will continue to use esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Extremely PleasedThis is the first time ordering esalon and coloring my hair by myself. I was afraid it would be difficult but it wasn't! I was surprised of the simple and yet clear instructions. I loved how the color turn up. My hair looked shiny and soft. I will recommend the product to family and friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |