67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
Poor productI have used esalon on & off for a few years. My previous shipment, the color didn't have any shine. So I asked for a little darker color. My most recent color received I used this morning. Followed the directions exactly. While trying to rinse out, it seemed like it wasn't coming out, but yet the water was running clear. My hair was so gummy. Tried drying it. It just got worse. Plus my color was not darker, it was a strawberry blonde. Not what I requested. The color was just dull. No shine. So just rinsed out my hair, but still gummy. Washed it with shampoo 2 more times. Still had that gummy feeling but not as bad. Went & bought a clarifying shampoo & washed twice. Finally no gummy feeling. I immediately stopped my shipments from you. Did you change your formula? I will not purchase your product again. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDawn- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Adjusted to perfection!I love, love my hair color! We started with a darker brown an my colorist and I have been able to adjust it to a beautiful chocolate like medium brown. It is perfect! One of the things I love about this product is the 100% gray hair coverage! This is a very difficult result to achieve with hair coloring but this product does it for my hair. I started getting gray colors in my early 30's, so I have been dying my hair for a while. Now in my early 40's, this product gives my the gray hair coverage I need. Thank you for listening to my requests. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Great colourGreat colour and shine. Have to wash out really well or feels sticky. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best Hair ColorLoved the color! I got exactly what I wanted. Hair is not dry or damaged it’s perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love the adjustment!I love it - thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
So much better than box dyeI love this dye. It colors more evenly then box dye and doesn't fade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
PeefectLooks great. 😀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very SatisfiedI am so happy I came across esalon! I have very thick, course and curly/wavy hair. I have been dying my hair at home for many many years. As long as you follow the directions and listen to the eSalon colorist ( thankyou Genevieve) you can't go wrong. I've read several reviews where the woman did not like it because they couldn't wash it out of their hair. I had no problem at all just follow the directions and rinse it till the water is clear. I am thrilled with the color I love it and I know if I went to a salon I'd have to probably pay over $100 with my type of hair. Will definitely be using monthly thank you eSalon you rock! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom hair colour setBeautifully boxed with every care and elegance.A must've in every woman's colour dyes hair care treatments.Long lasting beautiful jair colours. A With perfect results every time. E Salon is the new me now. I highly recommend E Salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love itGreat colour, lasted a long time and made my hair feel great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |