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Good for my hairI like it but the color is too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Disappointed.I really wanted to like this idea, but after my third use of the dye on my roots, I’m very disappointed. The dye leaves a heavy waxy residue on my hair, I had to wash it six times as my hair is very thick. I had to concentrate on small pieces and really scrub it to get it out and I felt like it was taking the dye out of my hair. I don’t know what else to do I won’t be continuing my subscription at this point until there is a remedy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuli- Thank you so much for sharing your feedback! We're always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product. We want to make this right, and will be reaching out to you shortly to resolve this for you. |
Too lightDidn't like the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect color adjustment!!You nailed it!! I was hoping for a lighter color without damaging my hair. I've updated my photo so you can see that it's closer to a strawberry copper color and I know as it grows out it will be perfect with my red pale skin. Thank you thank you thank you!! I've spent hundreds for color work before that didn't hold up. Such a godsend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never DisappointsI've been customer for about five years and I have never been disappointed with the results. I foolishly asked my in-person stylist to help me go from dark blonde to a bright, coppery red. Well, I ended up with a flat, reddish brown and not at all what I was hoping for. My e-salon colorist saved the day and adjusted to my formula to help me get exactly what I wanted. I'm so happy with my new color! I will never stray again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love Esalon!My hair is in better condition now after dying it then what it was before using esalon! And it looks natural...not brassy, or like I’m wearing a drown cap. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThe color was spot on and super easy to mix and then apply 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!Angelynn is the best! She's incredibly talented and personable. My new color is perfect and I love it. Thank you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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customer serviceI have been trying for a long time to get some attention and help with my account. I am in need of putting my auto shipments on hold. I currently have 6 or 7 sets of color. Due to some medical issues I haven't been able to color my hair as originally set up. PLEASE suspend my future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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disapointednot happy too much grey did not cover . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |