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Color Set
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67 642 Comentarios de clientes verificados |
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Great productEasy to use. Good packaging. Covers grey well and does not itch my scalp 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Almost thereThe easy application and low order is awesome! Still looking for the perfect color but I have high hopes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorHappy with color, just wish it would last longer than a few days around the sides of my face. I always seem to gray here first. I say that’s where I do the most thinking! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Turned out amazing!Doing it myself did make it messy for a first time user, but the color turned out great and I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour not rightI want to cancel but don’t know how 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynda - Thank you for reaching out! Please keep your eyes out for an email from us shortly. |
Just not for me I thinkAt the start loved this concept and the product but it doesn’t cover my greys for long, coverage not so good long term. So wanted for this product to be right…. Maybe I’m not ordering correctly 🤷♀️ but love the classic shampoo and condition that comes with the colour box. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Paula! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Color didn’t do anything.Not sure why but the color didn’t change my hair color or even tone it at all. Looks exactly the same. I was hoping I would like it, not sure what is going on. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kim, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Faded awayThe color faded away so quickly, although it was supposed to be permanent. It was also very difficult to get the color out of my hair. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Fatema, We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Color adjustmentI asked for more copper glints to my color and I am thrilled with the results!!! Exactly what I was looking for. Silvia has outdone herself again. Thank you for always responding to my requests. 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!My hair is soft and shiny! I missed a few spots but that is on me! Will continue to use! 4 de 5 personas encontraron este comentario útil. ¿Y tú? |