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Color Set
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67 740 Comentarios de clientes verificados |
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Hair colorMy colorist did a great job mixing my color. I also like the product, it covers the gray , is like going to a salon and getting your hair done professionally 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happy with color...I really like this idea, I also like the company and customer service, the people are super! I was just not happy with the color, not noticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we always strive to help our clients achieve their color goals at home whenever possible. We appreciate your feedback and time. |
didnt like so fari've been trying to wash out it already 2 days, may be the reason is the harsh water or the product doesnt suit my hair, not sure but will try again and shade...dont like it, too warm, its not ash. And smell...its terrible strong chemical. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
GRAY HAIRI sent 3 emails about my problem. No one answered. I guess you will probably not answer this. The gray on the top hair and the sides are not taking. I had to change the date a week earlier because you can see all the gray grow out. Also changed color. Don't know what to do anymore. Please answer.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFran - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Sorry not happyI'm not happy with the product I'm coloring my hair more now than ever so I think I will stick with store brought its less money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracee - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
This serivce is great!I love everything about this service from the packaging and personalization to the wonderful customer service. And my hair is in better shape than it has been in years with other products. Love. It. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorHair looks so natural, shiny, silky and fresh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorMy hair color is strawberry blonde. Most people are aware that red hair dye can either look very phony or it fades very fast. I find that the custom color that was made for me looks 100% natural. The coloring has highs and lows. I love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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the color is so perfect and natural looking. Better than my natural hair color!Better color than when I was young with one single gray hair. I love it. It is very difficult to rinse out completely before my hot water runs out, but it's worth the double rinsing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorVery happy customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |